Details
| Founded: | 2004 |
|---|---|
| Hourly Rates: | $100 - $149 |
| Employees: | 2 - 9 |
| Avg. Project Cost: | $5,000,000+ |
| Ratings: |
4.1
8 Reviews
|
Industries Served
Construction
Retail & E-commerce
Mining & Metals
Real Estate
Energy & Utilities
Advertising & Marketing
Financial Services
Environmental Services
About
MJM Design is a full-service web design, development and Search Engine Optimization company located downtown in Cleveland, Ohio. They develop best mobile apps. They make sure their clients are overly satisfied which often times ends with them providing testimonials and praise. They provide both ready to use mobile solutions and custom development.
MJM Design Reviews
4.1
8 Reviews
Improved both the outcome and the monthly cost line at the same time
Margaux Lefèvre / Head of Digital Products | May 29, 2026Our stakeholder list for this project included board members, operations leads, compliance, and end users, all with wildly different levels of technical fluency and different definitions of success. Managing that mix well is genuinely hard, and this team did it better than any vendor we've worked with. They shifted register depending on who they were talking to without ever dumbing down the substance, kept expectations honest the whole way through, and delivered something each group could point to as meeting their own bar. That range is rare.
Project summary
Our internal engineering capacity was fully committed to keeping existing systems running, with no room for a build of this size. An outside partner with the right depth was really our only option.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | IT Managed Services |
|---|---|
| Project Cost: | Less than $10,000 |
| Project Duration: | Jul 2025 - Mar 2026 |
| Business Type: | Construction |
|---|---|
| Location: | Nice, France |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Horizon Digital SAS has been operating in Construction for a while now, headquartered in Nice, France. As Head of Digital Products I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly IT Managed Services, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their IT Managed Services approach was specific rather than generic, backed by actual reference projects in Construction — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Construction network, both times to people facing IT Managed Services problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Execution matched the proposal on every dimension that actually mattered to us
Nicolas Fontaine / Directeur Technique | May 13, 2026Looking back, the thing that stands out most is how uneventful the whole project was. Technology projects of this size tend to generate their share of fire drills and awkward escalation calls. This one really didn't. Issues got flagged early enough that they never became incidents, scope changes went through an actual process instead of a tense phone call, and risks were tracked rather than just hoped away. That kind of quiet competence is unusual in my experience, and it made the whole thing feel easier on our end than I know it was on theirs.
Project summary
Expanding internationally meant we suddenly needed multi-currency, multi-language, and multi-warehouse support that our existing platform simply wasn't architected for.
| 4.0 Overall Rating |
| 4.5 Quality |
| 4.5 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Embedded Systems Development |
|---|---|
| Project Cost: | Less than $10,000 |
| Project Duration: | Jan 2026 - Apr 2026 |
| Business Type: | Retail & E-commerce |
|---|---|
| Location: | Lyon, France |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Étoile Technologies SAS has been operating in Retail & E-commerce for a while now, headquartered in Lyon, France. As Directeur Technique I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
Our Embedded Systems Development capability had become the thing slowing everything else down. New feature requests, client asks, internal initiatives — all of it kept queuing up behind a platform that had been stretched way past what it was originally built for. We needed a proper rebuild, not another patch.
What services did the company provide for your project?
Mainly Embedded Systems Development, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their Embedded Systems Development approach was specific rather than generic, backed by actual reference projects in Retail & E-commerce — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Embedded Systems Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Decisions that used to run on gut feel now run on a model we can actually explain
Konstantin Bauer / Leiter Digitalisierung | Apr 19, 2026Looking back, the thing that stands out most is how uneventful the whole project was. Technology projects of this size tend to generate their share of fire drills and awkward escalation calls. This one really didn't. Issues got flagged early enough that they never became incidents, scope changes went through an actual process instead of a tense phone call, and risks were tracked rather than just hoped away. That kind of quiet competence is unusual in my experience, and it made the whole thing feel easier on our end than I know it was on theirs.
Project summary
Our product thinking internally was solid, but our execution depth in this particular technical domain wasn't. We needed real specialists, not another generalist team.
| 4.0 Overall Rating |
| 4.5 Quality |
| 4.5 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | AI & Machine Learning |
|---|---|
| Project Cost: | $50,000 to $149,999 |
| Project Duration: | Jul 2025 - Mar 2026 |
| Business Type: | Mining & Metals |
|---|---|
| Location: | Munich, Germany |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Bauer Industrie GmbH, a growth-stage Mining & Metals company based in Munich, Germany. My role as Leiter Digitalisierung covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly AI & Machine Learning, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their AI & Machine Learning approach was specific rather than generic, backed by actual reference projects in Mining & Metals — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Munich, Germany and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
The ROI model we took to the board was deliberately conservative. Current performance against that model puts us on track to hit payback well ahead of the eighteen-month target we set. The operational efficiency gains in particular have outpaced the model, partly because the new platform's data quality supports decisions the old system simply couldn't.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Their architecture review steered us away from a vendor decision we would have regretted
Marc-Antoine Girard / VP of Innovation | Mar 28, 2026This was our fourth agency in three years, and I say that with some embarrassment. Every previous engagement had looked promising on paper and fallen apart somewhere in delivery. What was different here was the sequencing: they spent real time understanding the actual problem before proposing anything, rather than pattern-matching to a solution they already knew how to sell. The build ran to schedule, our own engineers had genuinely positive things to say during handover, and four months into live operation we haven't had a single critical incident. We're already talking about the next phase with them.
Project summary
Our agents were spending more time reconciling data across disconnected tools than actually talking to clients. We needed one platform to give them that time back.
| 4.0 Overall Rating |
| 3.5 Quality |
| 3.5 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | IT Consulting |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Mar 2025 - Jan 2026 |
| Business Type: | Real Estate |
|---|---|
| Location: | Montreal, Canada |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Laurier Tech Partners has been operating in Real Estate for a while now, headquartered in Montreal, Canada. As VP of Innovation I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The IT Consulting investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
The scope ran the full IT Consulting lifecycle — discovery, requirements, architecture, development across roughly a dozen sprints, integration testing, performance validation, deployment, and a four-week hypercare window afterward. They also handed over full documentation and ran a knowledge transfer session for our internal team.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their IT Consulting approach was specific rather than generic, backed by actual reference projects in Real Estate — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Real Estate experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Real Estate looking for real IT Consulting depth paired with actual delivery discipline should have this team near the top of their list.
Every line item in the scope was delivered, on schedule, and passed our review without rework
Larissa Nogueira / Chief Digital Officer | Mar 13, 2026We handed this team an aggressive deadline, a genuinely complicated scope, and a client-side team on our end that was stretched thin and slow to respond at times. They handled all of it without complaint. When they needed something from us they asked precisely and on time. When they didn't, they just kept moving. The project still landed on schedule despite our side being the weaker link for a good chunk of it, which tells you something about how they operate under pressure.
Project summary
Grid modernization funding required us to prove demand-response capability. The models existed on paper — we needed engineers to actually build and run them in production.
| 4.0 Overall Rating |
| 4.5 Quality |
| 4.0 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Software Development |
|---|---|
| Project Cost: | Less than $10,000 |
| Project Duration: | Jul 2025 - Jan 2026 |
| Business Type: | Energy & Utilities |
|---|---|
| Location: | Porto Alegre, Brazil |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Serra Tech SA has been operating in Energy & Utilities for a while now, headquartered in Porto Alegre, Brazil. As Chief Digital Officer I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly Software Development, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
A peer in the Energy & Utilities space had used them for something similar in Software Development and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, Software Development depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Porto Alegre, Brazil and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
Their instinct for never losing the business goal in the middle of technical decisions. I've worked with technically strong teams before who lose that thread once things get complicated. This team kept every architectural call tied back to the outcome we'd actually agreed to, which made the harder trade-off conversations a lot easier.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Energy & Utilities looking for real Software Development depth paired with actual delivery discipline should have this team near the top of their list.
Certification time dropped and trainees actually prefer the VR module over the old process
Min-Jun Kang / VP of Engineering | Feb 21, 2026What actually moved the needle wasn't their ability to follow a spec — any competent team can do that. It was their willingness to push back when a requirement didn't make sense, explain clearly why, and help us decide on something better instead. That extra layer of judgment took the final product past what we'd actually asked for and closer to what we genuinely needed, which isn't always the same thing.
Project summary
Our campaign workflow had sprawled across a dozen disconnected tools with constant manual reconciliation. It was slowing us down and introducing errors we couldn't afford.
| 4.5 Overall Rating |
| 4.5 Quality |
| 4.5 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | AR/VR Development |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Feb 2025 - Dec 2025 |
| Business Type: | Advertising & Marketing |
|---|---|
| Location: | Busan, South Korea |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As VP of Engineering at Han River Digital Corp I oversee technology spend and delivery across our Advertising & Marketing operations out of Busan, South Korea. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
We had a clear product direction for our next stage of growth in Advertising & Marketing, but not the internal engineering depth to actually execute it. The AR/VR Development piece specifically needed specialist skills we couldn't realistically hire for on the timeline our business plan demanded.
What services did the company provide for your project?
Mainly AR/VR Development, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their AR/VR Development approach was specific rather than generic, backed by actual reference projects in Advertising & Marketing — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Advertising & Marketing experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Designed around how our users actually behave, not the persona slide we'd been assuming
Hamza Farooqi / Co-Founder & CTO | Jan 07, 2026We handed this team an aggressive deadline, a genuinely complicated scope, and a client-side team on our end that was stretched thin and slow to respond at times. They handled all of it without complaint. When they needed something from us they asked precisely and on time. When they didn't, they just kept moving. The project still landed on schedule despite our side being the weaker link for a good chunk of it, which tells you something about how they operate under pressure.
Project summary
Our trading platform had been patched together for close to a decade. Latency was creeping up, technical debt was compounding, and a proper rebuild had stopped being optional.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | UI/UX Design |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Jun 2025 - Nov 2025 |
| Business Type: | Financial Services |
|---|---|
| Location: | Karachi, Pakistan |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Karakoram Software House has been operating in Financial Services for a while now, headquartered in Karachi, Pakistan. As Co-Founder & CTO I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
Our UI/UX Design capability had become the thing slowing everything else down. New feature requests, client asks, internal initiatives — all of it kept queuing up behind a platform that had been stretched way past what it was originally built for. We needed a proper rebuild, not another patch.
What services did the company provide for your project?
Mainly UI/UX Design, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
The ROI model we took to the board was deliberately conservative. Current performance against that model puts us on track to hit payback well ahead of the eighteen-month target we set. The operational efficiency gains in particular have outpaced the model, partly because the new platform's data quality supports decisions the old system simply couldn't.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes — though I'll add that they're not the cheapest option out there and they're selective about what they take on. If price is your main filter, look elsewhere. If you need a partner you can trust with a serious UI/UX Design program in Financial Services and expect them to actually deliver against the brief, this is the team.
Technically sharp, commercially sensible, and genuinely easy to work with throughout
Tanner Ridgeway / VP of Operations Technology | Jan 07, 2026Looking back, the thing that stands out most is how uneventful the whole project was. Technology projects of this size tend to generate their share of fire drills and awkward escalation calls. This one really didn't. Issues got flagged early enough that they never became incidents, scope changes went through an actual process instead of a tense phone call, and risks were tracked rather than just hoped away. That kind of quiet competence is unusual in my experience, and it made the whole thing feel easier on our end than I know it was on theirs.
Project summary
Our internal engineering capacity was fully committed to keeping existing systems running, with no room for a build of this size. An outside partner with the right depth was really our only option.
| 4.5 Overall Rating |
| 4.0 Quality |
| 4.5 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Embedded Systems Development |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Jul 2025 - Oct 2025 |
| Business Type: | Environmental Services |
|---|---|
| Location: | Salt Lake City, USA |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As VP of Operations Technology at Summit Line Logistics I oversee technology spend and delivery across our Environmental Services operations out of Salt Lake City, USA. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
We had a clear product direction for our next stage of growth in Environmental Services, but not the internal engineering depth to actually execute it. The Embedded Systems Development piece specifically needed specialist skills we couldn't realistically hire for on the timeline our business plan demanded.
What services did the company provide for your project?
The core of it was Embedded Systems Development, though their involvement grew to include technical consulting during discovery that meaningfully sharpened our own requirements. They also took full ownership of the third-party integration work, which had been a coordination headache on past projects, and just handled it themselves.
Why did you choose this company over other providers you considered?
A peer in the Environmental Services space had used them for something similar in Embedded Systems Development and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, Embedded Systems Development depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Environmental Services network, both times to people facing Embedded Systems Development problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
FAQ
Frequently Asked Questions
Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.
MJM Design typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Content Management System, Mobile App Development, SEO, UI-UX Design and Web Design.
MJM Design has delivered projects across a range of different industries, including Nonprofit & NGO, Pharmaceuticals & Biotechnology, Environmental Services, Agriculture, Fashion & Apparel and Government & Public Sector.
Most businesses reach MJM Design through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, its listed capabilities span Content Management System, Mobile App Development, SEO, UI-UX Design and Web Design, and it reports a team size of 2 - 9 professionals.
That depends on where MJM Design is based and who they primarily serve — some firms like this operate fully offshore, some are local-first, and plenty run a hybrid model that mixes both. For context, its listed capabilities span Content Management System, Mobile App Development, SEO, UI-UX Design and Web Design, and its typical hourly rate is around $100 - $149.
Usually, yes — a dedicated developer arrangement is a common option with firms like MJM Design, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Content Management System, Mobile App Development, SEO, UI-UX Design and Web Design, and it has experience across industries such as Nonprofit & NGO, Pharmaceuticals & Biotechnology, Environmental Services, Agriculture, Fashion & Apparel and Government & Public Sector.
Most companies structured like MJM Design give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Nonprofit & NGO, Pharmaceuticals & Biotechnology, Environmental Services, Agriculture, Fashion & Apparel and Government & Public Sector, and its listed capabilities span Content Management System, Mobile App Development, SEO, UI-UX Design and Web Design.
Plenty of modern software teams, MJM Design included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Content Management System, Mobile App Development, SEO, UI-UX Design and Web Design, and it has been operating since 2004.
Modernizing legacy software is usually within scope for a firm like MJM Design — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, its listed capabilities span Content Management System, Mobile App Development, SEO, UI-UX Design and Web Design, and it has experience across industries such as Nonprofit & NGO, Pharmaceuticals & Biotechnology, Environmental Services, Agriculture, Fashion & Apparel and Government & Public Sector.
The most reliable route is giving MJM Design a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Nonprofit & NGO, Pharmaceuticals & Biotechnology, Environmental Services, Agriculture, Fashion & Apparel and Government & Public Sector, and it reports a team size of 2 - 9 professionals.
