Miyens Reviews

Honest advice and solid execution

Charlotte Turner / Senior Engineering Manager | Aug 14, 2026

We were happy with the final result. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch.

I would recommend Miyens to anyone looking for a dependable IT Managed Services partner.

Project summary

We hired Miyens to manage our servers, backups and helpdesk. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 3 months from kickoff to launch.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $50,000 to $149,999
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Food & Beverage
Location:: Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Food & Beverage company based in Edinburgh, UK. I'm the Senior Engineering Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to manage our servers, backups and helpdesk, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

IT Managed Services, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Miyens asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid delivery, though timelines needed some pushing

Olivia Taylor / Chief Digital Officer | Jul 29, 2026

Overall the project was a success, though it was not without some challenges. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over. Estimates on a few features were optimistic and those took longer than planned. Happy to recommend them.

Project summary

We hired Miyens to build a demand forecasting model on top of our sales data. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 3 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - Jun 2026
Business Type:: Advertising & Marketing
Location:: Sydney, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Copper Leaf Marketing Pty Ltd is a Advertising & Marketing business in Sydney, Australia. As Chief Digital Officer, I was responsible for this project on our side and the main contact for Miyens.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a demand forecasting model on top of our sales data so they could focus on customers.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good value and a team that genuinely cares about the result

Lena Fischer / VP of Engineering | Jun 15, 2026

Miyens did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

Miyens was brought in to take over day-to-day IT support for our offices. The work covered requirements, design, development, testing and launch support. The project took roughly 9 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $500,000+
Project Duration:: Aug 2025 - May 2026
Business Type:: Mining & Metals
Location:: Frankfurt, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Trueline Mining GmbH is a Mining & Metals business in Frankfurt, Germany. As VP of Engineering, I was responsible for this project on our side and the main contact for Miyens.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to take over day-to-day IT support for our offices before our busy season.

What services did the company provide for your project?

End-to-end IT Managed Services — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Miyens asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Mining & Metals clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Managed Services partner.

Delivered on time and stayed involved after launch

Nathan Smith / Operations Manager | Apr 22, 2026

We were very happy with how this project went. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

Feedback from our customers has been very positive so far.

We would definitely work with them again.

Project summary

Miyens was brought in to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 5 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Mar 2026
Business Type:: Legal Services
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Copper Leaf Law Group is a Legal Services business in Perth, Australia. As Operations Manager, I was responsible for this project on our side and the main contact for Miyens.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Legal Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Stephanie Brooks / Founder | Mar 31, 2026

Miyens did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. We would definitely work with them again.

Project summary

We partnered with Miyens to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 6 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Mar 2026
Business Type:: Human Resources
Location:: Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder at Silverline HR Inc, a Human Resources company based in Nashville, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Human Resources clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Miyens Delivered a Quality IT Managed Services Solution on Time

Ben Holmes / Senior Product Manager | Mar 30, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes.

We are already discussing the next phase with them.

Project summary

Our company worked with Miyens to manage our servers, backups and helpdesk. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Mar 2026
Business Type:: Legal Services
Location:: Leeds, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Westbridge Partners Ltd is a Legal Services business in Leeds, UK. As Senior Product Manager, I was responsible for this project on our side and the main contact for Miyens.

What specific problem or business challenge led you to hire this company?

We needed to manage our servers, backups and helpdesk, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

IT Managed Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Miyens asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Legal Services clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

A reliable long-term partner for our tech needs

Siddharth Shah / Founder & CEO | Mar 18, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes.

Happy to recommend them.

Project summary

We engaged Miyens to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 5-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Oct 2025 - Mar 2026
Business Type:: Automotive
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Blue Harbor Mobility Pvt Ltd is a Automotive business in Ahmedabad, India. As Founder & CEO, I was responsible for this project on our side and the main contact for Miyens.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to automate document data extraction that our team was doing by hand.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Automotive clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Miyens Delivered a Quality Software Development Solution on Time

Huda Al Zahrani / Head of Engineering | Feb 24, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. I would recommend Miyens to anyone looking for a dependable Software Development partner.

Project summary

Our company worked with Miyens to develop a scheduling and dispatch tool for our field team. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Jan 2026
Business Type:: Insurance
Location:: Jeddah, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Engineering at Bluepeak Cover Co. We operate in Insurance and most of our customers are in and around Jeddah, Saudi Arabia.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a scheduling and dispatch tool for our field team so they could focus on customers.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.