Milestone Reviews

Capable IoT Development team — happy with the end result

Jessica Wallace / Managing Director | Oct 10, 2026

We got a good result in the end, but the road there had a few bumps. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail.

I would recommend Milestone to anyone looking for a dependable IoT Development partner.

Project summary

We partnered with Milestone to build firmware and a companion app for a smart device we were launching. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 6 months.

Overall Rating 3.5
Quality 4.0
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Insurance
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Underwriters LLC is a Insurance business in Boston, USA. As Managing Director, I was responsible for this project on our side and the main contact for Milestone.

What specific problem or business challenge led you to hire this company?

We needed to build firmware and a companion app for a smart device we were launching, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Insurance and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Skilled IT Managed Services Team That Understood Our Business

Chloe Gagnon / Project Manager | Sep 21, 2026

Milestone did an excellent job for us. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. We would definitely work with them again.

Project summary

Our company worked with Milestone to take over day-to-day IT support for our offices. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 8 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Aug 2026
Business Type:: Government & Public Sector
Location:: Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Project Manager at Bridgewater Civic Solutions Inc, a Government & Public Sector company based in Edmonton, Canada. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to take over day-to-day IT support for our offices before our busy season.

What services did the company provide for your project?

Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Government & Public Sector and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good results, communication improved as the project went on

Nathan Harris / Senior Engineering Manager | Sep 10, 2026

Overall the project was a success, though it was not without some challenges. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Since launch, everything has been stable and our team has adapted to it quickly. There were some early misunderstandings on requirements that took a few rounds to sort out.

I would recommend Milestone to anyone looking for a dependable Blockchain Development partner.

Project summary

We partnered with Milestone to develop and audit smart contracts for a tokenized loyalty program. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 6-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $500,000+
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Information Technology
Location:: Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Senior Engineering Manager at Crestview Systems Pty Ltd, a Information Technology company based in Gold Coast, Australia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop and audit smart contracts for a tokenized loyalty program before our busy season.

What services did the company provide for your project?

End-to-end Blockchain Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Blockchain Development partner.

Good value and a team that genuinely cares about the result

Yousef Rahman / Owner | Jul 21, 2026

Our experience with Milestone was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

We engaged Milestone to take over day-to-day IT support for our offices. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 8-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: Less than $10,000
Project Duration:: Sep 2025 - May 2026
Business Type:: Automotive
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Automotive company based in Sharjah, UAE. I'm the Owner and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to take over day-to-day IT support for our offices, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end IT Managed Services — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Automotive clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Managed Services partner.

They listened, asked the right questions, and delivered

Andre Morgan / Founder & CEO | May 30, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly.

Happy to recommend them.

Project summary

We hired Milestone to manage our servers, backups and helpdesk. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $150,000 to $499,999
Project Duration:: Nov 2025 - Apr 2026
Business Type:: Environmental Services
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder & CEO at Atlas Green Solutions. We operate in Environmental Services and most of our customers are in and around Boston, USA.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to manage our servers, backups and helpdesk.

What services did the company provide for your project?

IT Managed Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Managed Services partner.

Dependable Blockchain Development Partner for a Growing Logistics & Supply Chain Business

Ethan Chen / Co-Founder & CTO | May 29, 2026

We were happy with the final result. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.

Project summary

We hired Milestone to build a supply chain traceability prototype on a permissioned blockchain. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $150,000 to $499,999
Project Duration:: Mar 2026 - May 2026
Business Type:: Logistics & Supply Chain
Location:: Edmonton, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder & CTO at Lakeshore Freight Inc. We operate in Logistics & Supply Chain and most of our customers are in and around Edmonton, Canada.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a supply chain traceability prototype on a permissioned blockchain so they could focus on customers.

What services did the company provide for your project?

Blockchain Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

A reliable long-term partner for our tech needs

Charlotte Walker / Founder & CEO | Apr 19, 2026

Milestone did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. There were some early misunderstandings on requirements that took a few rounds to sort out.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Milestone to build a supply chain traceability prototype on a permissioned blockchain. The work covered requirements, design, development, testing and launch support. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Feb 2026
Business Type:: Legal Services
Location:: Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bluepeak Partners is a Legal Services business in Edinburgh, UK. As Founder & CEO, I was responsible for this project on our side and the main contact for Milestone.

What specific problem or business challenge led you to hire this company?

We needed to build a supply chain traceability prototype on a permissioned blockchain, and we didn't have the in-house capacity to do it ourselves.