Mikasa Soft Reviews

Good value and a team that genuinely cares about the result

Rachel Miller / Senior Engineering Manager | Oct 20, 2026

Our experience with Mikasa Soft was really positive from start to finish. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We partnered with Mikasa Soft to redesign and rebuild our company website on a modern stack. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 9 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Nov 2025 - Aug 2026
Business Type:: Nonprofit & NGO
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Senior Engineering Manager at Redwood Trust Inc, a Nonprofit & NGO company based in Austin, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Mikasa Soft Delivered a Quality AI & Machine Learning Solution on Time

Luke Martin / Founder & CEO | Sep 18, 2026

Our experience with Mikasa Soft was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We are already seeing better numbers than before the project.

Overall, a team we trust and plan to keep working with.

Project summary

Mikasa Soft was brought in to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 3 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Jun 2026 - Sep 2026
Business Type:: Environmental Services
Location:: Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder & CEO at Lumen Green Solutions Pty Ltd, a Environmental Services company based in Gold Coast, Australia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good results, communication improved as the project went on

Sean O'Connor / Head of Digital Transformation | Sep 11, 2026

The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The IoT Development work has already made a noticeable difference — tasks that used to take hours now take minutes. We had to follow up a few times on smaller bug fixes after launch.

We would definitely work with them again.

Project summary

Mikasa Soft was brought in to connect our equipment to a cloud dashboard so we could monitor it remotely. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 8-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - Jul 2026
Business Type:: Sports & Fitness
Location:: Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Head of Digital Transformation at Trueline Fitness Ltd, a Sports & Fitness company based in Cork, Ireland. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to connect our equipment to a cloud dashboard so we could monitor it remotely before our busy season.

What services did the company provide for your project?

IoT Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Solid Web Development Work With Clear Communication Throughout

Rachel Henderson / Founder & CEO | Sep 01, 2026

The project went well overall. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. Their team changed one developer midway, which slowed things down for a couple of weeks.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Mikasa Soft to build a customer portal where clients can log in, track orders and download invoices. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 9 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Jul 2026
Business Type:: Advertising & Marketing
Location:: Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder & CEO at Blue Harbor Agency, a Advertising & Marketing company based in Denver, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Mikasa Soft asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional Web Development Team, Smooth Delivery From Start to Finish

Maya Leblanc / Managing Director | Aug 23, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.

Project summary

Mikasa Soft was brought in to rebuild a slow, outdated web app and move it to a new framework. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 2 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Aerospace & Defense
Location:: Vancouver, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Managing Director at Clearfield Aviation, a Aerospace & Defense company based in Vancouver, Canada. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Aerospace & Defense and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional IoT Development Team, Smooth Delivery From Start to Finish

Zoe Taylor / Founder | Aug 21, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. Happy to recommend them.

Project summary

We engaged Mikasa Soft to build firmware and a companion app for a smart device we were launching. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 3-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: Less than $10,000
Project Duration:: Apr 2026 - Jul 2026
Business Type:: Nonprofit & NGO
Location:: Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Copper Leaf Alliance is a Nonprofit & NGO business in Brisbane, Australia. As Founder, I was responsible for this project on our side and the main contact for Mikasa Soft.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build firmware and a companion app for a smart device we were launching.

What services did the company provide for your project?

End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Mikasa Soft asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Strong Technical Skills and a Very Responsive Software Development Team

James Hughes / Head of Digital | Aug 06, 2026

I would rate this engagement highly on almost every front. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

Our company worked with Mikasa Soft to rebuild an internal order management system that had outgrown its original design. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 6 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $150,000 to $499,999
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Sports & Fitness
Location:: Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Cobalt Sports is a Sports & Fitness business in Reading, UK. As Head of Digital, I was responsible for this project on our side and the main contact for Mikasa Soft.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Professional Software Development Team, Smooth Delivery From Start to Finish

Megan Reed / Senior Engineering Manager | Jun 25, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far.

I would recommend Mikasa Soft to anyone looking for a dependable Software Development partner.

Project summary

We engaged Mikasa Soft to rebuild an internal order management system that had outgrown its original design. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Apr 2026
Business Type:: Retail & E-commerce
Location:: Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Lumen Retail LLC is a Retail & E-commerce business in Denver, USA. As Senior Engineering Manager, I was responsible for this project on our side and the main contact for Mikasa Soft.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.

What services did the company provide for your project?

Software Development, plus QA and some consulting on how to structure the project.