Reliable IT Managed Services Partner That Delivered What They Promised
I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
We launched on schedule and have not had any major issues since. We are already discussing the next phase with them.
Project summary
Ómibu was brought in to take over day-to-day IT support for our offices. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 9 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Dec 2025 - Sep 2026
- Business Type:
- Retail & E-commerce
- Location:
- Cardiff, UK