Good results, communication improved as the project went on
The final product works well for us, although the process could have been smoother. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
Since launch, everything has been stable and our team has adapted to it quickly. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.
Project summary
MetaZynx was brought in to manage our servers, backups and helpdesk. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 7 months from kickoff to launch.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Jan 2026 - Aug 2026
- Business Type:
- Events & Event Management
- Location:
- Boston, USA