Good value and a team that genuinely cares about the result
The project went well overall. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
We are already seeing better numbers than before the project. Their team changed one developer midway, which slowed things down for a couple of weeks. Happy to recommend them.
Project summary
We engaged MCANSEY IT Services & Consulting Pvt Ltd to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 8-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Education
- Location:
- London, UK