Mass System Services Inc

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Details

Founded:: 2004
Hourly Rates:: $100 - $149 / hr
Employees:: 50 - 249
Ratings:: 4.4 9 Reviews

Industries Served

Pharmaceuticals & Biotechnology Construction Environmental Services Sports & Fitness Logistics & Supply Chain Fashion & Apparel Manufacturing Healthcare

Where We Specialize

19% IT Services

IT Services 19%

Hyperledger 18%

Software Development 14%

System 14%

Testing Services 12%

Blockchain Development 9%

IT Consulting 7%

AI Development 3%

Mobile App Development 2%

Web Development 2%

Industry Expertise

Education63% Insurance37%

Typical Project Size

50% Enterprise

44% Small Business

6% Midmarket Business

About

Mass System Services Inc has been in business since 2004, delivering technology projects for clients. Their core services include IT Consulting. Its team includes 50 - 249 specialists working across design, development, and delivery. Projects are generally billed around $100 - $149 / hr/hr. This gives a quick snapshot of what to expect when working with Mass System Services Inc.

Mass System Services Inc Reviews

4.4 9 Reviews

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Solid delivery, though timelines needed some pushing

Rahul Nair / Owner | Jul 28, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch. Happy to recommend them.

Project summary

Our company worked with Mass System Services Inc to run performance and load testing ahead of a big launch. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Pharmaceuticals & Biotechnology company based in Jaipur, India. I'm the Owner and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to run performance and load testing ahead of a big launch before our busy season.

What services did the company provide for your project?

Quality Assurance & Testing, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Mass System Services Inc asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Skilled Quality Assurance & Testing Team That Understood Our Business

Julie Chen / Project Manager | Jul 08, 2026

Mass System Services Inc did an excellent job for us. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Mass System Services Inc to run performance and load testing ahead of a big launch. The work covered requirements, design, development, testing and launch support. Overall it was a 7-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - Jun 2026
Business Type:: Construction
Location:: Montreal, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Westbridge Construction is a Construction business in Montreal, Canada. As Project Manager, I was responsible for this project on our side and the main contact for Mass System Services Inc.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to run performance and load testing ahead of a big launch.

What services did the company provide for your project?

Quality Assurance & Testing, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Construction and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Skilled Mobile App Development Team That Understood Our Business

Isla Ryan / Head of Digital Transformation | Jun 15, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

Our company worked with Mass System Services Inc to develop a field-staff app with offline mode that syncs back to our main system. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 4 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Apr 2026
Business Type:: Environmental Services
Location:: Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Westbridge Environmental is a Environmental Services business in Brisbane, Australia. As Head of Digital Transformation, I was responsible for this project on our side and the main contact for Mass System Services Inc.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a field-staff app with offline mode that syncs back to our main system.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Environmental Services clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Reliable Blockchain Development Partner That Delivered What They Promised

Amanda Price / CEO | May 15, 2026

Overall we had a good experience working with Mass System Services Inc. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out.

I would recommend Mass System Services Inc to anyone looking for a dependable Blockchain Development partner.

Project summary

Our company worked with Mass System Services Inc to develop and audit smart contracts for a tokenized loyalty program. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - Apr 2026
Business Type:: Sports & Fitness
Location:: Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Gym is a Sports & Fitness business in Seattle, USA. As CEO, I was responsible for this project on our side and the main contact for Mass System Services Inc.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop and audit smart contracts for a tokenized loyalty program so they could focus on customers.

What services did the company provide for your project?

Blockchain Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Mass System Services Inc asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Aoife Walsh / Head of Engineering | May 08, 2026

Mass System Services Inc did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned. I would recommend Mass System Services Inc to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We hired Mass System Services Inc to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 4-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Apr 2026
Business Type:: Logistics & Supply Chain
Location:: Galway, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Engineering at Northgate Transport Ltd. We operate in Logistics & Supply Chain and most of our customers are in and around Galway, Ireland.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Mass System Services Inc asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Logistics & Supply Chain clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Solid AI & Machine Learning Work With Clear Communication Throughout

Siddharth Kulkarni / CTO | May 07, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Mass System Services Inc to build a demand forecasting model on top of our sales data. The work covered requirements, design, development, testing and launch support. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Apr 2026
Business Type:: Fashion & Apparel
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Fashion & Apparel company based in Ahmedabad, India. I'm the CTO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

They listened, asked the right questions, and delivered

Callum Harding / Senior Engineering Manager | Apr 02, 2026

Our experience with Mass System Services Inc was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over.

I would recommend Mass System Services Inc to anyone looking for a dependable Quality Assurance & Testing partner.

Project summary

We partnered with Mass System Services Inc to set up automated testing for our web application. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 7 months.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Quality Assurance & Testing
Project Cost:: $150,000 to $499,999
Project Duration:: Jun 2025 - Jan 2026
Business Type:: Manufacturing
Location:: Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Sage Industries Ltd is a Manufacturing business in Nottingham, UK. As Senior Engineering Manager, I was responsible for this project on our side and the main contact for Mass System Services Inc.

What specific problem or business challenge led you to hire this company?

We needed to set up automated testing for our web application, and we didn't have the in-house capacity to do it ourselves.