Solid delivery, though timelines needed some pushing
The final product works well for us, although the process could have been smoother. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We partnered with Marketing Giraffes to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 9 months from kickoff to launch.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Oct 2025 - Jul 2026
- Business Type:
- Government & Public Sector
- Location:
- Wellington, New Zealand