Quality work, a little slower than we planned
We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Feedback from our customers has been very positive so far. A couple of milestones slipped by a week or so, mostly around testing.
I would recommend LumexTech Solutions Ltd to anyone looking for a dependable AI & Machine Learning partner.
Project summary
We engaged LumexTech Solutions Ltd to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 8-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Nov 2025 - Jul 2026
- Business Type:
- Construction
- Location:
- Birmingham, UK