Labs42 Reviews

Honest advice and solid execution

Heather Wallace / Senior Product Manager | Oct 14, 2026

We were very happy with how this project went. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

The result looks great and performs well, and our internal team found it easy to take over. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Labs42 was brought in to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 5-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Mar 2026 - Aug 2026
Business Type:: Events & Event Management
Location:: Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Events & Event Management company based in Portland, USA. I'm the Senior Product Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Events & Event Management and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

A reliable long-term partner for our tech needs

Anna Weber / Project Manager | Sep 04, 2026

Our experience with Labs42 was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We are already seeing better numbers than before the project. Overall, a team we trust and plan to keep working with.

Project summary

Labs42 was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

Overall Rating 4.5
Quality 4.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Jul 2026
Business Type:: Government & Public Sector
Location:: Berlin, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Project Manager at Blue Harbor Civic Solutions GmbH, a Government & Public Sector company based in Berlin, Germany. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Government & Public Sector and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Labs42 Delivered a Quality Mobile App Development Solution on Time

Sanne Smit / Director | Jun 13, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Labs42 to develop a field-staff app with offline mode that syncs back to our main system. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Nov 2025 - Apr 2026
Business Type:: Education
Location:: Rotterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Director at Lumen EdTech BV. We operate in Education and most of our customers are in and around Rotterdam, Netherlands.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a field-staff app with offline mode that syncs back to our main system.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Education clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

They listened, asked the right questions, and delivered

Tom Clarke / Director | Apr 28, 2026

Labs42 did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail.

Happy to recommend them.

Project summary

We engaged Labs42 to redesign and rebuild our company website on a modern stack. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 4-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Oct 2025 - Feb 2026
Business Type:: Agriculture
Location:: Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Agriculture company based in Edinburgh, UK. I'm the Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Labs42 asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Chloe Gagnon / CEO | Apr 10, 2026

Our experience with Labs42 was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project.

I would recommend Labs42 to anyone looking for a dependable Web Development partner.

Project summary

Labs42 was brought in to rebuild a slow, outdated web app and move it to a new framework. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 9-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: May 2025 - Feb 2026
Business Type:: Nonprofit & NGO
Location:: Toronto, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Greenfield Foundation Inc is a Nonprofit & NGO business in Toronto, Canada. As CEO, I was responsible for this project on our side and the main contact for Labs42.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Nonprofit & NGO clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

Strong Technical Skills and a Very Responsive Mobile App Development Team

Owen Thompson / CEO | Apr 01, 2026

Labs42 did good work for us, and we would use them again. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks. I would recommend Labs42 to anyone looking for a dependable Mobile App Development partner.

Project summary

We hired Labs42 to develop a field-staff app with offline mode that syncs back to our main system. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 6 months.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Aug 2025 - Feb 2026
Business Type:: Financial Services
Location:: Vancouver, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as CEO at Fairway Wealth. We operate in Financial Services and most of our customers are in and around Vancouver, Canada.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Easy to work with and very transparent on timelines and cost

Amy Doyle / Managing Director | Mar 22, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

Labs42 was brought in to rebuild a slow, outdated web app and move it to a new framework. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: Apr 2025 - Jan 2026
Business Type:: Environmental Services
Location:: Manchester, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Managing Director at Maple Recycling. We operate in Environmental Services and most of our customers are in and around Manchester, UK.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive AI & Machine Learning Team

Sarah Tremblay / Senior Engineering Manager | Mar 21, 2026

The project went well overall. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. Overall, a team we trust and plan to keep working with.

Project summary

Labs42 was brought in to build a demand forecasting model on top of our sales data. The work covered requirements, design, development, testing and launch support. The engagement ran for about 6 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Jul 2025 - Jan 2026
Business Type:: Automotive
Location:: Ottawa, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Senior Engineering Manager at Fairway Automotive, a Automotive company based in Ottawa, Canada. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Automotive and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Automotive clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Rob Barker / IT Manager | Feb 16, 2026

We were happy with the final result. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day. There were some early misunderstandings on requirements that took a few rounds to sort out.

We are already discussing the next phase with them.

Project summary

Labs42 was brought in to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 5-month engagement.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Aug 2025 - Jan 2026
Business Type:: Fashion & Apparel
Location:: Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the IT Manager at Pinecrest Fashion Ltd, a Fashion & Apparel company based in Birmingham, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.