Would happily work with them again
The project went well overall. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
We are already seeing better numbers than before the project. A couple of milestones slipped by a week or so, mostly around testing. Happy to recommend them.
Project summary
We engaged Knit to manage our servers, backups and helpdesk. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 8 months from kickoff to launch.
- Project Type:
- IT Managed Services
- Project Cost:
- Less than $10,000
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Nonprofit & NGO
- Location:
- Durban, South Africa