Good results, communication improved as the project went on
We got a good result in the end, but the road there had a few bumps. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.
We are already seeing better numbers than before the project. Estimates on a few features were optimistic and those took longer than planned.
Overall, a team we trust and plan to keep working with.
Project summary
We engaged Karim Studio to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 3 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Jun 2026 - Sep 2026
- Business Type:
- Manufacturing
- Location:
- Tampa, USA