Good results, communication improved as the project went on
We got a good result in the end, but the road there had a few bumps. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Since launch, everything has been stable and our team has adapted to it quickly. Their team changed one developer midway, which slowed things down for a couple of weeks. We are already discussing the next phase with them.
Project summary
We hired Jatosol to run user research and create new designs for our mobile app. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 8-month engagement.
- Project Type:
- UI/UX Design
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Insurance
- Location:
- Raleigh, USA