Jackson Dawson

Visit Website Write a Review Claim this Company

Details

Founded:: 1980
Hourly Rates:: Undisclosed
Employees:: 250 - 999
Ratings:: 4.1 9 Reviews

Industries Served

Travel & Hospitality Education Advertising & Marketing Information Technology Real Estate Environmental Services Events & Event Management Media & Entertainment

Where We Specialize

22% AI Development

AI Development 22%

Web Development 19%

Mobile App Development 13%

Bot Development 12%

Ruby on Rails 12%

Xamarin 10%

Software Development 7%

Cross Platform 5%

Industry Expertise

Travel39% Manufacturing31% Logistics23% Hospitality7%

Typical Project Size

62% Small Business

30% Enterprise

8% Midmarket Business

About

Since 1980, Jackson Dawson has operated as a technology services provider. Their work spans web development, mobile apps, and custom software projects. Its team includes 250 - 999 specialists working across design, development, and delivery. The team is based in Dearborn, MI. These details offer a useful starting point when evaluating Jackson Dawson.

Jackson Dawson Reviews

4.1 9 Reviews

Submit Review

Service

Industry

Project Cost

Sort By

Professional Web Development Team, Smooth Delivery From Start to Finish

Darren Chua / Founder & CEO | Sep 28, 2026

I would rate this engagement highly on almost every front. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. I would recommend Jackson Dawson to anyone looking for a dependable Web Development partner.

Project summary

We hired Jackson Dawson to build a customer portal where clients can log in, track orders and download invoices. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Travel & Hospitality
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder & CEO at Summit Journeys Pte Ltd. We operate in Travel & Hospitality and most of our customers are in and around Singapore.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Travel & Hospitality and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Rob Barker / Owner | Sep 03, 2026

We were happy with the final result. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged Jackson Dawson to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 5 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Mar 2026 - Aug 2026
Business Type:: Education
Location:: Bristol, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Owner at Westbridge Learning. We operate in Education and most of our customers are in and around Bristol, UK.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Jackson Dawson asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Exceeded our expectations on quality and communication

Heather Graham / Program Manager | Aug 11, 2026

Jackson Dawson did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The Software Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Happy to recommend them.

Project summary

We hired Jackson Dawson to rebuild an internal order management system that had outgrown its original design. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Advertising & Marketing
Location:: Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Advertising & Marketing company based in Columbus, USA. I'm the Program Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild an internal order management system that had outgrown its original design so they could focus on customers.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Advertising & Marketing and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Solid Web Development Work With Clear Communication Throughout

Nicole Graham / VP of Engineering | Jul 20, 2026

Jackson Dawson did good work for us, and we would use them again. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing.

Happy to recommend them.

Project summary

We hired Jackson Dawson to redesign and rebuild our company website on a modern stack. The work covered requirements, design, development, testing and launch support. The engagement ran for about 9 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $500,000+
Project Duration:: Aug 2025 - May 2026
Business Type:: Information Technology
Location:: Austin, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Keystone Tech Inc is a Information Technology business in Austin, USA. As VP of Engineering, I was responsible for this project on our side and the main contact for Jackson Dawson.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to redesign and rebuild our company website on a modern stack.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Jackson Dawson asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Honest advice and solid execution

Omar Saleh / Director of Technology | Jun 27, 2026

The project went well overall. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing.

Happy to recommend them.

Project summary

We partnered with Jackson Dawson to rebuild our existing mobile app, which had poor reviews and frequent crashes. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 7 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $500,000+
Project Duration:: Oct 2025 - May 2026
Business Type:: Travel & Hospitality
Location:: Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Travel & Hospitality company based in Dubai, UAE. I'm the Director of Technology and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.