ITWorks Reviews

Capable Blockchain Development team — happy with the end result

Bec Nguyen / Engineering Manager | Sep 04, 2026

Overall the project was a success, though it was not without some challenges. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.

Project summary

We hired ITWorks to develop and audit smart contracts for a tokenized loyalty program. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 4.0
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Real Estate
Location:: Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Redwood Homes Pty Ltd is a Real Estate business in Brisbane, Australia. As Engineering Manager, I was responsible for this project on our side and the main contact for ITWorks.

What specific problem or business challenge led you to hire this company?

We needed to develop and audit smart contracts for a tokenized loyalty program, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Blockchain Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Real Estate clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Blockchain Development partner.

Easy to work with and very transparent on timelines and cost

Josh Thompson / Co-Founder & CTO | Sep 03, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day. We are already discussing the next phase with them.

Project summary

We engaged ITWorks to develop and audit smart contracts for a tokenized loyalty program. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 3-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $150,000 to $499,999
Project Duration:: May 2026 - Aug 2026
Business Type:: Nonprofit & NGO
Location:: Christchurch, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder & CTO at Brightpath Foundation. We operate in Nonprofit & NGO and most of our customers are in and around Christchurch, New Zealand.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop and audit smart contracts for a tokenized loyalty program before our busy season.

What services did the company provide for your project?

End-to-end Blockchain Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Reliable Web Development Partner That Delivered What They Promised

Sara Fernandes / CEO | Jul 10, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The result looks great and performs well, and our internal team found it easy to take over.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged ITWorks to build a customer portal where clients can log in, track orders and download invoices. The work covered requirements, design, development, testing and launch support. We worked together for around 9 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: Less than $10,000
Project Duration:: Aug 2025 - May 2026
Business Type:: Financial Services
Location:: Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Financial Services company based in Abu Dhabi, UAE. I'm the CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Web Development partner.

ITWorks Delivered a Quality Blockchain Development Solution on Time

Neha Sharma / General Manager | Jun 30, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The Blockchain Development work has already made a noticeable difference — tasks that used to take hours now take minutes. I would recommend ITWorks to anyone looking for a dependable Blockchain Development partner.

Project summary

ITWorks was brought in to build a Web3 dashboard and wallet integration for our platform. The work covered requirements, design, development, testing and launch support. Overall it was a 9-month engagement.

Overall Rating 4.5
Quality 4.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - May 2026
Business Type:: Mining & Metals
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Atlas Minerals Pvt Ltd is a Mining & Metals business in Ahmedabad, India. As General Manager, I was responsible for this project on our side and the main contact for ITWorks.

What specific problem or business challenge led you to hire this company?

We needed to build a Web3 dashboard and wallet integration for our platform, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Blockchain Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Quality work, a little slower than we planned

Bec Smith / CEO | May 18, 2026

The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.

Project summary

We hired ITWorks to build a demand forecasting model on top of our sales data. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 9-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Jul 2025 - Apr 2026
Business Type:: Healthcare
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as CEO at Atlas Health Pty Ltd. We operate in Healthcare and most of our customers are in and around Perth, Australia.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Great team to work with — professional, responsive and reliable

Johan Botha / Senior Engineering Manager | May 14, 2026

The project went well overall. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with ITWorks to develop a field-staff app with offline mode that syncs back to our main system. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 7 months.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Apr 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Senior Engineering Manager at Bridgewater Pharma, a Pharmaceuticals & Biotechnology company based in Cape Town, South Africa. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. ITWorks asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Great Experience With ITWorks on Our Mobile App Development Project

Daan Meijer / Managing Director | Apr 24, 2026

We were happy with the final result. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

It has made a real difference to how our team works day to day. A couple of milestones slipped by a week or so, mostly around testing. I would recommend ITWorks to anyone looking for a dependable Mobile App Development partner.

Project summary

Our company worked with ITWorks to rebuild our existing mobile app, which had poor reviews and frequent crashes. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jun 2025 - Mar 2026
Business Type:: Agriculture
Location:: Utrecht, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Agriculture company based in Utrecht, Netherlands. I'm the Managing Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Capable Web Development team — happy with the end result

Bec Murphy / Director | Mar 27, 2026

The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing.

We are already discussing the next phase with them.

Project summary

ITWorks was brought in to build a customer portal where clients can log in, track orders and download invoices. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 5-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Feb 2026
Business Type:: Information Technology
Location:: Adelaide, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Beacon Tech is a Information Technology business in Adelaide, Australia. As Director, I was responsible for this project on our side and the main contact for ITWorks.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a customer portal where clients can log in, track orders and download invoices so they could focus on customers.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Information Technology clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Would happily work with them again

James Clarke / Head of Product | Jan 19, 2026

ITWorks did an excellent job for us. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The Blockchain Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

We would definitely work with them again.

Project summary

We hired ITWorks to develop and audit smart contracts for a tokenized loyalty program. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 6-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Blockchain Development
Project Cost:: $50,000 to $149,999
Project Duration:: May 2025 - Nov 2025
Business Type:: Logistics & Supply Chain
Location:: Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Product at Blue Harbor Freight Ltd. We operate in Logistics & Supply Chain and most of our customers are in and around Nottingham, UK.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop and audit smart contracts for a tokenized loyalty program so they could focus on customers.

What services did the company provide for your project?

Blockchain Development, including planning, development, testing and launch support.