ITUniversum

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Details

Founded:: 2006
Hourly Rates:: $50 - $99 / hr
Employees:: 10 - 49
Ratings:: 4.8 9 Reviews

Industries Served

Logistics & Supply Chain Media & Entertainment Real Estate Government & Public Sector Human Resources Nonprofit & NGO Construction Advertising & Marketing

Where We Specialize

18% Virtual Reality

Virtual Reality 18%

Mobile App Development 18%

Web Design 15%

Web Development 13%

UI/UX 13%

AI Development 11%

Bot Development 8%

Software Development 4%

Industry Expertise

Manufacturing30% Automotive29% Retail19% Hospitality13% Travel9%

Typical Project Size

37% Small Business

35% Enterprise

28% Midmarket Business

About

ITUniversum is a technology company founded in 2006. The company's main offerings are Custom Software Development. Its team includes 10 - 49 specialists working across design, development, and delivery. Typical hourly rates run around $50 - $99 / hr/hr. The team is based in Jericho, NY. These details offer a useful starting point when evaluating ITUniversum.

ITUniversum Reviews

4.8 9 Reviews

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Skilled UI/UX Design Team That Understood Our Business

Felix Müller / Founder & CEO | Sep 23, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We hired ITUniversum to run user research and create new designs for our mobile app. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 9 months.

Overall Rating 4.5
Quality 5.0
Schedule 5.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Aug 2026
Business Type:: Logistics & Supply Chain
Location:: Frankfurt, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Beacon Logistics GmbH is a Logistics & Supply Chain business in Frankfurt, Germany. As Founder & CEO, I was responsible for this project on our side and the main contact for ITUniversum.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to run user research and create new designs for our mobile app so they could focus on customers.

What services did the company provide for your project?

Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. ITUniversum asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Skilled Software Development Team That Understood Our Business

Kelly Foster / Director of Technology | Jul 26, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We are already seeing better numbers than before the project. Happy to recommend them.

Project summary

Our company worked with ITUniversum to rebuild an internal order management system that had outgrown its original design. The work covered requirements, design, development, testing and launch support. The engagement ran for about 8 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $500,000+
Project Duration:: Sep 2025 - May 2026
Business Type:: Media & Entertainment
Location:: Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Director of Technology at Summit Pictures. We operate in Media & Entertainment and most of our customers are in and around Seattle, USA.

What specific problem or business challenge led you to hire this company?

We needed to rebuild an internal order management system that had outgrown its original design, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Software Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. ITUniversum asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Media & Entertainment clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Software Development partner.

ITUniversum Delivered a Quality AI & Machine Learning Solution on Time

Priya Reed / Co-Founder & CTO | Jul 17, 2026

Our experience with ITUniversum was really positive from start to finish. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We are already seeing better numbers than before the project. I would recommend ITUniversum to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We engaged ITUniversum to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 4 months.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Jan 2026 - May 2026
Business Type:: Real Estate
Location:: Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Horizon Realty is a Real Estate business in Denver, USA. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for ITUniversum.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. ITUniversum asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive UI/UX Design Team

Sarah Chen / Senior Product Manager | Jul 05, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far.

We would definitely work with them again.

Project summary

We partnered with ITUniversum to run user research and create new designs for our mobile app. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - May 2026
Business Type:: Government & Public Sector
Location:: Calgary, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Senior Product Manager at Keystone Council Services. We operate in Government & Public Sector and most of our customers are in and around Calgary, Canada.

What specific problem or business challenge led you to hire this company?

We needed to run user research and create new designs for our mobile app, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Government & Public Sector and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable UI/UX Design partner.

Solid AI & Machine Learning Work With Clear Communication Throughout

Chloe Thompson / Founder & CEO | Apr 27, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

We engaged ITUniversum to build a demand forecasting model on top of our sales data. The work covered requirements, design, development, testing and launch support. The project took roughly 4 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Mar 2026
Business Type:: Human Resources
Location:: Montreal, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Clearfield HR Inc is a Human Resources business in Montreal, Canada. As Founder & CEO, I was responsible for this project on our side and the main contact for ITUniversum.

What specific problem or business challenge led you to hire this company?

We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Human Resources and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

A reliable long-term partner for our tech needs

Maria Sullivan / Owner | Apr 03, 2026

I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project. We would definitely work with them again.

Project summary

Our company worked with ITUniversum to rebuild our existing mobile app, which had poor reviews and frequent crashes. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 6-month engagement.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Sep 2025 - Mar 2026
Business Type:: Nonprofit & NGO
Location:: Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Bluepeak Alliance, a Nonprofit & NGO company based in Nashville, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Great Experience With ITUniversum on Our AI & Machine Learning Project

Abdullah Al Otaibi / Owner | Mar 02, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.

Project summary

We hired ITUniversum to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 3-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Oct 2025 - Jan 2026
Business Type:: Construction
Location:: Riyadh, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Construction company based in Riyadh, Saudi Arabia. I'm the Owner and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.