ITS Poland

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Details

Founded:
2024
Hourly Rates:
Undisclosed
Employees:
50 - 249
Ratings:
4.8 8 Reviews

Industries Served

Retail & E-commerce Environmental Services Nonprofit & NGO Automotive Legal Services Real Estate Gaming & Gambling Travel & Hospitality

Where We Specialize

18% Web Development
Web Development 18%
Web Design 18%
Machine Learning 15%
Mobile App Development 14%
Augmented Reality 11%
IoT Development 10%
UI/UX 7%
AI Development 5%
Virtual Reality 2%

Industry Expertise

Retail100%

Typical Project Size

70% Enterprise
17% Small Business
13% Midmarket Business

About

ITS Poland works with clients to plan, build, and ship digital products. ITS Poland focuses on AI & Machine Learning and UI/UX Design. ITS Poland employs 50 - 249 people. The team is based in Warszawa, Poland. This gives a quick snapshot of what to expect when working with ITS Poland.

ITS Poland Reviews

4.8 8 Reviews
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Easy to work with and very transparent on timelines and cost

Chris Miller / Founder & CEO | Oct 19, 2026

Our experience with ITS Poland was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. We are already discussing the next phase with them.

Project summary

We hired ITS Poland to build a demand forecasting model on top of our sales data. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 2 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2026 - Aug 2026
Business Type:
Retail & E-commerce
Location:
Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Retail & E-commerce company based in Columbus, USA. I'm the Founder & CEO and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a demand forecasting model on top of our sales data, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Exceeded our expectations on quality and communication

Mitch Kelly / VP of Engineering | Oct 19, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since. I would recommend ITS Poland to anyone looking for a dependable UI/UX Design partner.

Project summary

We partnered with ITS Poland to redesign the user experience of our SaaS product. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 8-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$500,000+
Project Duration:
Feb 2026 - Oct 2026
Business Type:
Environmental Services
Location:
Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Environmental Services company based in Brisbane, Australia. I'm the VP of Engineering and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to redesign the user experience of our SaaS product.
What services did the company provide for your project?
UI/UX Design, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ITS Poland asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Good value and a team that genuinely cares about the result

Darren Wong / Head of Product | Sep 19, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

The result looks great and performs well, and our internal team found it easy to take over. We are already discussing the next phase with them.

Project summary

ITS Poland was brought in to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 9 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - Aug 2026
Business Type:
Nonprofit & NGO
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Product at Bluepeak Trust Pte Ltd, a Nonprofit & NGO company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to build iOS and Android apps for our customers, including booking, payments and push notifications, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mobile App Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Good results, communication improved as the project went on

Faisal Al Qahtani / CEO | Jul 12, 2026

Overall the project was a success, though it was not without some challenges. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly. We had to follow up a few times on smaller bug fixes after launch.

We are already discussing the next phase with them.

Project summary

Our company worked with ITS Poland to run user research and create new designs for our mobile app. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 3 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
Less than $10,000
Project Duration:
Feb 2026 - May 2026
Business Type:
Automotive
Location:
Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the CEO at Fairway Motors Co, a Automotive company based in Dammam, Saudi Arabia. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to run user research and create new designs for our mobile app so they could focus on customers.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Automotive and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

They listened, asked the right questions, and delivered

Rob Hughes / Chief Digital Officer | Apr 12, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with ITS Poland to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$150,000 to $499,999
Project Duration:
May 2025 - Feb 2026
Business Type:
Legal Services
Location:
London, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Chief Digital Officer at Crestview Partners Ltd. We operate in Legal Services and most of our customers are in and around London, UK.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
AI & Machine Learning, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Professional team that made a complex project feel manageable

Niamh Byrne / Head of Product | Mar 14, 2026

ITS Poland did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far.

Overall, a team we trust and plan to keep working with.

Project summary

We partnered with ITS Poland to rebuild our existing mobile app, which had poor reviews and frequent crashes. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 3 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Oct 2025 - Jan 2026
Business Type:
Real Estate
Location:
Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Head of Product at Horizon Estates, a Real Estate company based in Cork, Ireland. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Real Estate clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Would happily work with them again

Khalid Haddad / IT Director | Feb 26, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

We partnered with ITS Poland to build firmware and a companion app for a smart device we were launching. The work covered requirements, design, development, testing and launch support. The engagement ran for about 5 months.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$500,000+
Project Duration:
Aug 2025 - Jan 2026
Business Type:
Gaming & Gambling
Location:
Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Gaming & Gambling company based in Sharjah, UAE. I'm the IT Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build firmware and a companion app for a smart device we were launching.
What services did the company provide for your project?
End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Gaming & Gambling and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable IoT Development partner.

ITS Poland Delivered a Quality Mobile App Development Solution on Time

Sam Clarke / Senior Product Manager | Feb 24, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired ITS Poland to rebuild our existing mobile app, which had poor reviews and frequent crashes. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 9-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2025 - Dec 2025
Business Type:
Travel & Hospitality
Location:
Cardiff, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Product Manager at Evergreen Hospitality. We operate in Travel & Hospitality and most of our customers are in and around Cardiff, UK.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ITS Poland asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.
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