ITBX - Smart Telephony for Businesses

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Details

Founded:
2008
Hourly Rates:
Undisclosed
Employees:
10 - 49
Ratings:
4.2 8 Reviews

Industries Served

Information Technology Fashion & Apparel Sports & Fitness Travel & Hospitality Environmental Services Pharmaceuticals & Biotechnology Agriculture Financial Services

Where We Specialize

21% Android
Android 21%
Web Design 18%
E-commerce Development 18%
Testing Services 11%
Mobile App Development 10%
Bot Development 10%
IoT Development 9%
Web3 3%

Industry Expertise

Retail100%

Typical Project Size

52% Enterprise
42% Midmarket Business
6% Small Business

About

ITBX - Smart Telephony for Businesses is a technology company founded in 2008. ITBX - Smart Telephony for Businesses takes on projects ranging from websites to mobile apps to custom software builds. ITBX - Smart Telephony for Businesses employs 10 - 49 people. ITBX - Smart Telephony for Businesses operates out of Bogotá, Colombia. This profile is a starting point — reach out to ITBX - Smart Telephony for Businesses directly to discuss project specifics.

ITBX - Smart Telephony for Businesses Reviews

4.2 8 Reviews
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Great team to work with — professional, responsive and reliable

Sophie Shaw / Project Manager | Sep 29, 2026

ITBX - Smart Telephony for Businesses did good work for us, and we would use them again. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks.

Overall, a team we trust and plan to keep working with.

Project summary

We hired ITBX - Smart Telephony for Businesses to build a design system so our product looked consistent across screens. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 7 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - Jul 2026
Business Type:
Information Technology
Location:
Edinburgh, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Project Manager at Redwood Digital Ltd, a Information Technology company based in Edinburgh, UK. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to build a design system so our product looked consistent across screens before our busy season.
What services did the company provide for your project?
UI/UX Design, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ITBX - Smart Telephony for Businesses asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Information Technology clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Skilled E-commerce Development Team That Understood Our Business

Pooja Mehta / Engineering Manager | Jul 29, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly. Happy to recommend them.

Project summary

Our company worked with ITBX - Smart Telephony for Businesses to migrate our online store from an older platform to a new one. The work covered requirements, design, development, testing and launch support. Overall it was a 4-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - Jun 2026
Business Type:
Fashion & Apparel
Location:
Hyderabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Fashion & Apparel company based in Hyderabad, India. I'm the Engineering Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to migrate our online store from an older platform to a new one before our busy season.
What services did the company provide for your project?
Mainly E-commerce Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable E-commerce Development partner.

Professional Blockchain Development Team, Smooth Delivery From Start to Finish

Derek Ramirez / CTO | Jul 24, 2026

Our experience with ITBX - Smart Telephony for Businesses was really positive from start to finish. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since. We would definitely work with them again.

Project summary

We hired ITBX - Smart Telephony for Businesses to develop and audit smart contracts for a tokenized loyalty program. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 6 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$150,000 to $499,999
Project Duration:
Nov 2025 - May 2026
Business Type:
Sports & Fitness
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as CTO at Evergreen Gym. We operate in Sports & Fitness and most of our customers are in and around Tampa, USA.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to develop and audit smart contracts for a tokenized loyalty program so they could focus on customers.
What services did the company provide for your project?
Blockchain Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive UI/UX Design Team

Huda Al Zahrani / Managing Director | Jul 06, 2026

ITBX - Smart Telephony for Businesses did good work for us, and we would use them again. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We launched on schedule and have not had any major issues since. There were some early misunderstandings on requirements that took a few rounds to sort out. I would recommend ITBX - Smart Telephony for Businesses to anyone looking for a dependable UI/UX Design partner.

Project summary

We engaged ITBX - Smart Telephony for Businesses to redesign the user experience of our SaaS product. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 5 months.

  • Overall Rating 4.0
  • Quality 3.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
Less than $10,000
Project Duration:
Jan 2026 - Jun 2026
Business Type:
Travel & Hospitality
Location:
Dammam, Saudi Arabia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Dammam, Saudi Arabia. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to redesign the user experience of our SaaS product before our busy season.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Capable UI/UX Design team — happy with the end result

Sanne Bakker / Project Manager | Jul 03, 2026

The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Since launch, everything has been stable and our team has adapted to it quickly. A couple of milestones slipped by a week or so, mostly around testing. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with ITBX - Smart Telephony for Businesses to build a design system so our product looked consistent across screens. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 3.5
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Dec 2025 - May 2026
Business Type:
Environmental Services
Location:
Eindhoven, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Project Manager at Crestview Environmental BV, a Environmental Services company based in Eindhoven, Netherlands. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Good results, communication improved as the project went on

Tyler Brooks / Director of IT | May 30, 2026

We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with ITBX - Smart Telephony for Businesses to build a Shopify store with custom features for our product range. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 2 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
E-commerce Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jan 2026 - Mar 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Director of IT at Atlas Pharma Inc, a Pharmaceuticals & Biotechnology company based in New York, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to build a Shopify store with custom features for our product range, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
E-commerce Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ITBX - Smart Telephony for Businesses asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great Experience With ITBX - Smart Telephony for Businesses on Our Blockchain Development Project

Andre Hayes / Owner | May 06, 2026

We were very happy with how this project went. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

We are already seeing better numbers than before the project. We would definitely work with them again.

Project summary

We hired ITBX - Smart Telephony for Businesses to develop and audit smart contracts for a tokenized loyalty program. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

  • Overall Rating 4.5
  • Quality 5.0
  • Schedule 5.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Blockchain Development
Project Cost:
$10,000 to $49,999
Project Duration:
Aug 2025 - Mar 2026
Business Type:
Agriculture
Location:
Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Owner at Westbridge Harvest. We operate in Agriculture and most of our customers are in and around Portland, USA.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to develop and audit smart contracts for a tokenized loyalty program.
What services did the company provide for your project?
Mainly Blockchain Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Blockchain Development partner.

Reliable Quality Assurance & Testing Partner That Delivered What They Promised

Luke Nguyen / Head of Digital | Jan 09, 2026

We were very happy with how this project went. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. I would recommend ITBX - Smart Telephony for Businesses to anyone looking for a dependable Quality Assurance & Testing partner.

Project summary

Our company worked with ITBX - Smart Telephony for Businesses to run performance and load testing ahead of a big launch. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Quality Assurance & Testing
Project Cost:
$50,000 to $149,999
Project Duration:
Jul 2025 - Dec 2025
Business Type:
Financial Services
Location:
Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Redwood Wealth is a Financial Services business in Gold Coast, Australia. As Head of Digital, I was responsible for this project on our side and the main contact for ITBX - Smart Telephony for Businesses.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to run performance and load testing ahead of a big launch so they could focus on customers.
What services did the company provide for your project?
Quality Assurance & Testing, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. ITBX - Smart Telephony for Businesses asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
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