Please describe your company, your role, and the industry you operate in.
Riverbend Studios Pvt Ltd is a Media & Entertainment business in Mumbai, India. As CEO, I was responsible for this project on our side and the main contact for itboomi innovations.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to set up automated testing for our web application so they could focus on customers.
What services did the company provide for your project?
Quality Assurance & Testing, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. itboomi innovations asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.