Quality work, a little slower than we planned
Overall the project was a success, though it was not without some challenges. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail. We are already discussing the next phase with them.
Project summary
Our company worked with ITACON Corporation to migrate our sales team to a new CRM and set up automation. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 9 months.
- Project Type:
- CRM Development
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Dec 2025 - Sep 2026
- Business Type:
- Telecommunications
- Location:
- Ottawa, Canada