Quality work, a little slower than we planned
Overall the project was a success, though it was not without some challenges. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features.
It has made a real difference to how our team works day to day. There were some early misunderstandings on requirements that took a few rounds to sort out. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We engaged Integrate 360 to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. Overall it was a 8-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Nov 2025 - Jul 2026
- Business Type:
- Advertising & Marketing
- Location:
- Edinburgh, UK