Quality work, a little slower than we planned
Overall the project was a success, though it was not without some challenges. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Feedback from our customers has been very positive so far. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.
Project summary
We engaged Integranet to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 8 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- Less than $10,000
- Project Duration:
- Jan 2026 - Sep 2026
- Business Type:
- Government & Public Sector
- Location:
- Cologne, Germany