Reliable IT Managed Services Partner That Delivered What They Promised
innovative-sky did good work for us, and we would use them again. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
We launched on schedule and have not had any major issues since. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.
Project summary
We engaged innovative-sky to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 6 months from kickoff to launch.
- Project Type:
- IT Managed Services
- Project Cost:
- $500,000+
- Project Duration:
- Jan 2026 - Jul 2026
- Business Type:
- Travel & Hospitality
- Location:
- Nashville, USA