InnovaAge UY Reviews

Professional team that made a complex project feel manageable

Jessica Morgan / Director of Technology | Aug 25, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

We launched on schedule and have not had any major issues since. We are already discussing the next phase with them.

Project summary

Our company worked with InnovaAge UY to manage our servers, backups and helpdesk. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 6 months from kickoff to launch.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $500,000+
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Mining & Metals
Location:: Charlotte, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director of Technology at Maple Mining Inc, a Mining & Metals company based in Charlotte, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to manage our servers, backups and helpdesk so they could focus on customers.

What services did the company provide for your project?

IT Managed Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Good results, communication improved as the project went on

Mitch Stewart / Project Manager | Jul 14, 2026

The final product works well for us, although the process could have been smoother. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. Happy to recommend them.

Project summary

We hired InnovaAge UY to build a demand forecasting model on top of our sales data. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 7 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Nov 2025 - Jun 2026
Business Type:: Nonprofit & NGO
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Nonprofit & NGO company based in Perth, Australia. I'm the Project Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a demand forecasting model on top of our sales data.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. InnovaAge UY asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Dependable Mobile App Development Partner for a Growing Agriculture Business

Jessica Miller / Senior Engineering Manager | May 12, 2026

Our experience with InnovaAge UY was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with InnovaAge UY to build iOS and Android apps for our customers, including booking, payments and push notifications. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 8 months.

Overall Rating 4.5
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Apr 2026
Business Type:: Agriculture
Location:: Columbus, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Cobalt Growers is a Agriculture business in Columbus, USA. As Senior Engineering Manager, I was responsible for this project on our side and the main contact for InnovaAge UY.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Mobile App Development partner.

Solid AI & Machine Learning Work With Clear Communication Throughout

Darragh Kelly / Co-Founder | May 07, 2026

We were happy with the final result. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.

Project summary

We hired InnovaAge UY to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Apr 2026
Business Type:: Manufacturing
Location:: Cork, Ireland

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Co-Founder at Greenfield Fabrication. We operate in Manufacturing and most of our customers are in and around Cork, Ireland.

What specific problem or business challenge led you to hire this company?

We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. InnovaAge UY asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Manufacturing clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Solid IT Managed Services Work With Clear Communication Throughout

Lachlan Smith / Operations Manager | May 05, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

Feedback from our customers has been very positive so far.

Happy to recommend them.

Project summary

We hired InnovaAge UY to provide ongoing monitoring and support for our cloud infrastructure. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 7 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Mar 2026
Business Type:: Financial Services
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Operations Manager at Copper Leaf Lending, a Financial Services company based in Perth, Australia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to provide ongoing monitoring and support for our cloud infrastructure.

What services did the company provide for your project?

Mainly IT Managed Services. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IT Managed Services partner.

Honest advice and solid execution

Derek Morgan / Founder | May 03, 2026

InnovaAge UY did an excellent job for us. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

We hired InnovaAge UY to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 7-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Aug 2025 - Mar 2026
Business Type:: Construction
Location:: San Jose, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Construction company based in San Jose, USA. I'm the Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.