InConcept Labs

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Details

Founded:: 2014
Hourly Rates:: $25 - $49 / hr
Employees:: 10 - 49
Ratings:: 4.3 8 Reviews

Industries Served

Sports & Fitness Insurance Environmental Services Automotive Construction Legal Services Manufacturing Financial Services

Where We Specialize

28% IT Services

IT Services 28%

Staff Augmentation 26%

AI Development 19%

Bot Development 13%

Mobile App Development 5%

Web Development 5%

Software Development 4%

Industry Expertise

Restaurant62% Food38%

Typical Project Size

54% Enterprise

34% Small Business

12% Midmarket Business

About

InConcept Labs is a technology company founded in 2014. The company's main offerings are Mobile App Development. InConcept Labs employs 10 - 49 people. Typical hourly rates run around $25 - $49 / hr/hr. Clients have rated InConcept Labs 5.0 out of 5 in 3 reviews. InConcept Labs operates out of Yerevan, Armenia. This profile is a starting point — reach out to InConcept Labs directly to discuss project specifics.

InConcept Labs Reviews

4.3 8 Reviews

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Delivered on time and stayed involved after launch

Sneha Agarwal / Head of Product | Aug 25, 2026

The project went well overall. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing. Happy to recommend them.

Project summary

Our company worked with InConcept Labs to redesign and rebuild our company website on a modern stack. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 7 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Sports & Fitness
Location:: Chennai, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Head of Product at Bridgewater Athletics. We operate in Sports & Fitness and most of our customers are in and around Chennai, India.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to redesign and rebuild our company website on a modern stack so they could focus on customers.

What services did the company provide for your project?

End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

InConcept Labs Delivered a Quality Web Development Solution on Time

Jason Graham / CEO | Jul 29, 2026

Our experience with InConcept Labs was really positive from start to finish. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Overall, a team we trust and plan to keep working with.

Project summary

We engaged InConcept Labs to rebuild a slow, outdated web app and move it to a new framework. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 6 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - May 2026
Business Type:: Insurance
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Insurance company based in Boston, USA. I'm the CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild a slow, outdated web app and move it to a new framework.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional IT Managed Services Team, Smooth Delivery From Start to Finish

Derek Fisher / Head of Digital | Jul 29, 2026

InConcept Labs did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Since launch, everything has been stable and our team has adapted to it quickly.

Overall, a team we trust and plan to keep working with.

Project summary

We hired InConcept Labs to provide ongoing monitoring and support for our cloud infrastructure. The work covered requirements, design, development, testing and launch support. Overall it was a 2-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IT Managed Services
Project Cost:: $50,000 to $149,999
Project Duration:: Mar 2026 - May 2026
Business Type:: Environmental Services
Location:: Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Vertex Recycling is a Environmental Services business in Minneapolis, USA. As Head of Digital, I was responsible for this project on our side and the main contact for InConcept Labs.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to provide ongoing monitoring and support for our cloud infrastructure before our busy season.

What services did the company provide for your project?

IT Managed Services, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Lerato van der Merwe / CEO | Jul 18, 2026

The project went well overall. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail.

I would recommend InConcept Labs to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We hired InConcept Labs to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. The engagement ran for about 2 months.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Jun 2026
Business Type:: Automotive
Location:: Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Copper Leaf Automotive (Pty) Ltd is a Automotive business in Cape Town, South Africa. As CEO, I was responsible for this project on our side and the main contact for InConcept Labs.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Automotive and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Quality work, a little slower than we planned

Jason Bennett / Chief Digital Officer | Apr 09, 2026

The final product works well for us, although the process could have been smoother. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

It has made a real difference to how our team works day to day. There were some early misunderstandings on requirements that took a few rounds to sort out. Happy to recommend them.

Project summary

We partnered with InConcept Labs to rebuild our existing mobile app, which had poor reviews and frequent crashes. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $500,000+
Project Duration:: May 2025 - Feb 2026
Business Type:: Construction
Location:: Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Chief Digital Officer at Evergreen Builders LLC, a Construction company based in Tampa, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Solid AI & Machine Learning Work With Clear Communication Throughout

Daan Smit / Director of IT | Apr 07, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We engaged InConcept Labs to automate document data extraction that our team was doing by hand. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 8-month engagement.

Overall Rating 4.5
Quality 4.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Jul 2025 - Mar 2026
Business Type:: Legal Services
Location:: Amsterdam, Netherlands

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Legal Services company based in Amsterdam, Netherlands. I'm the Director of IT and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Skilled AI & Machine Learning Team That Understood Our Business

Layla Haddad / Senior Product Manager | Mar 20, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

We hired InConcept Labs to automate document data extraction that our team was doing by hand. They also took care of integrations with a couple of third-party tools we already used. Overall it was a 8-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Jun 2025 - Feb 2026
Business Type:: Manufacturing
Location:: Abu Dhabi, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Senior Product Manager at Northgate Industries FZ-LLC, a Manufacturing company based in Abu Dhabi, UAE. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to automate document data extraction that our team was doing by hand before our busy season.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. InConcept Labs asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Would happily work with them again

Sara Khan / Product Manager | Mar 14, 2026

Overall we had a good experience working with InConcept Labs. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out.

I would recommend InConcept Labs to anyone looking for a dependable Mobile App Development partner.

Project summary

We partnered with InConcept Labs to rebuild our existing mobile app, which had poor reviews and frequent crashes. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 2-month engagement.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Feb 2026
Business Type:: Financial Services
Location:: Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Product Manager at Stonebridge Payments LLC. We operate in Financial Services and most of our customers are in and around Dubai, UAE.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to rebuild our existing mobile app, which had poor reviews and frequent crashes before our busy season.