Immense Reviews

They listened, asked the right questions, and delivered

Ahmed Saleh / VP of Engineering | Sep 08, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. We are already discussing the next phase with them.

Project summary

Immense was brought in to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 7-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $500,000+
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Information Technology
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Information Technology company based in Sharjah, UAE. I'm the VP of Engineering and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Great Experience With Immense on Our Mobile App Development Project

Rahul Kulkarni / Founder & CEO | Jul 18, 2026

Our experience with Immense was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly. Overall, a team we trust and plan to keep working with.

Project summary

We partnered with Immense to build iOS and Android apps for our customers, including booking, payments and push notifications. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 6-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Dec 2025 - Jun 2026
Business Type:: Sports & Fitness
Location:: Jaipur, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Sports & Fitness company based in Jaipur, India. I'm the Founder & CEO and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to build iOS and Android apps for our customers, including booking, payments and push notifications, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Sports & Fitness and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Sports & Fitness clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Would happily work with them again

Tyler Johnson / General Manager | Jul 16, 2026

Immense did good work for us, and we would use them again. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. Documentation at handover was a bit thin and we had to ask for more detail.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

Immense was brought in to build firmware and a companion app for a smart device we were launching. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 7-month engagement.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $150,000 to $499,999
Project Duration:: Oct 2025 - May 2026
Business Type:: Telecommunications
Location:: New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Maple Networks is a Telecommunications business in New York, USA. As General Manager, I was responsible for this project on our side and the main contact for Immense.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build firmware and a companion app for a smart device we were launching before our busy season.

What services did the company provide for your project?

IoT Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Telecommunications clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Exceeded our expectations on quality and communication

Olivia Harris / Co-Founder & CTO | Jun 19, 2026

Our experience with Immense was really positive from start to finish. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The IoT Development work has already made a noticeable difference — tasks that used to take hours now take minutes.

Overall, a team we trust and plan to keep working with.

Project summary

We engaged Immense to build firmware and a companion app for a smart device we were launching. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 3 months.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - May 2026
Business Type:: Food & Beverage
Location:: Brisbane, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Greenfield Beverages Pty Ltd is a Food & Beverage business in Brisbane, Australia. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Immense.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build firmware and a companion app for a smart device we were launching before our busy season.

What services did the company provide for your project?

IoT Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Food & Beverage clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IoT Development partner.

Professional IoT Development Team, Smooth Delivery From Start to Finish

Mitch Stewart / Co-Founder | Jun 18, 2026

I would rate this engagement highly on almost every front. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

The result looks great and performs well, and our internal team found it easy to take over.

Happy to recommend them.

Project summary

We partnered with Immense to set up a sensor network and alerts for our cold storage facilities. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 9 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $10,000 to $49,999
Project Duration:: Jul 2025 - Apr 2026
Business Type:: Government & Public Sector
Location:: Sydney, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Beacon Public Services is a Government & Public Sector business in Sydney, Australia. As Co-Founder, I was responsible for this project on our side and the main contact for Immense.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to set up a sensor network and alerts for our cold storage facilities so they could focus on customers.

What services did the company provide for your project?

End-to-end IoT Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Government & Public Sector and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Strong Technical Skills and a Very Responsive Mobile App Development Team

Sophie Lloyd / Founder | May 14, 2026

I would rate this engagement highly on almost every front. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The Mobile App Development work has already made a noticeable difference — tasks that used to take hours now take minutes. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Immense to develop a field-staff app with offline mode that syncs back to our main system. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 6 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Sep 2025 - Mar 2026
Business Type:: Media & Entertainment
Location:: Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Summit Studios Ltd is a Media & Entertainment business in Birmingham, UK. As Founder, I was responsible for this project on our side and the main contact for Immense.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.

What services did the company provide for your project?

Mobile App Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

They had relevant experience in Media & Entertainment and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive IoT Development Team

Chris Ramirez / IT Director | Apr 28, 2026

Immense did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since.

Happy to recommend them.

Project summary

Immense was brought in to build firmware and a companion app for a smart device we were launching. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 2-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: IoT Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Mar 2026
Business Type:: Nonprofit & NGO
Location:: New York, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the IT Director at Stonebridge Alliance, a Nonprofit & NGO company based in New York, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build firmware and a companion app for a smart device we were launching so they could focus on customers.

What services did the company provide for your project?

IoT Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable IoT Development partner.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Harry Harding / Head of Digital Transformation | Feb 18, 2026

I would rate this engagement highly on almost every front. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly.

We would definitely work with them again.

Project summary

Our company worked with Immense to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 4 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $500,000+
Project Duration:: Aug 2025 - Dec 2025
Business Type:: Sports & Fitness
Location:: Nottingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Sports & Fitness company based in Nottingham, UK. I'm the Head of Digital Transformation and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to automate document data extraction that our team was doing by hand so they could focus on customers.