Strong Technical Skills and a Very Responsive AI & Machine Learning Team
Our experience with IDNET was really positive from start to finish. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things.
Feedback from our customers has been very positive so far. Happy to recommend them.
Project summary
Our company worked with IDNET to add an AI chatbot to our support site that answers questions from our help docs. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 5 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- Feb 2026 - Jul 2026
- Business Type:
- Telecommunications
- Location:
- Riyadh, Saudi Arabia