Exceeded our expectations on quality and communication
Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
It has made a real difference to how our team works day to day. Overall, a team we trust and plan to keep working with.
Project summary
We hired IdeoDigital to take over day-to-day IT support for our offices. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 4-month engagement.
- Project Type:
- IT Managed Services
- Project Cost:
- $10,000 to $49,999
- Project Duration:
- May 2026 - Sep 2026
- Business Type:
- Travel & Hospitality
- Location:
- Durban, South Africa