Exceeded our expectations on quality and communication
The project went well overall. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
The CRM Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Documentation at handover was a bit thin and we had to ask for more detail. We would definitely work with them again.
Project summary
Our company worked with IDC to build custom CRM modules for how our sales process actually works. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 7 months.
- Project Type:
- CRM Development
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Jan 2026 - Aug 2026
- Business Type:
- Travel & Hospitality
- Location:
- Waterloo, Canada