Capable AI & Machine Learning team — happy with the end result
The final product works well for us, although the process could have been smoother. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail.
Overall, a team we trust and plan to keep working with.
Project summary
We engaged i-Bridge Systems Philippines Inc. to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. Overall it was a 4-month engagement.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Jun 2026 - Oct 2026
- Business Type:
- Sports & Fitness
- Location:
- Christchurch, New Zealand