They listened, asked the right questions, and delivered
We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Feedback from our customers has been very positive so far. Overall, a team we trust and plan to keep working with.
Project summary
We engaged Hyper Lychee Labs to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 6 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Feb 2026 - Aug 2026
- Business Type:
- Insurance
- Location:
- Phoenix, USA