HiSoftio Reviews

Skilled AI & Machine Learning Team That Understood Our Business

Ahmed Saleh / Product Manager | Sep 22, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

Our company worked with HiSoftio to automate document data extraction that our team was doing by hand. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 6 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Feb 2026 - Aug 2026
Business Type:: Travel & Hospitality
Location:: Dubai, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Product Manager at Stonebridge Journeys. We operate in Travel & Hospitality and most of our customers are in and around Dubai, UAE.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Travel & Hospitality and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Travel & Hospitality clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Reliable Game Development Partner That Delivered What They Promised

Hui Min Chua / Managing Director | Jul 15, 2026

We were very happy with how this project went. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

We launched on schedule and have not had any major issues since.

I would recommend HiSoftio to anyone looking for a dependable Game Development partner.

Project summary

We partnered with HiSoftio to build the multiplayer features for our existing game. The work covered requirements, design, development, testing and launch support. The project took roughly 4 months from kickoff to launch.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $10,000 to $49,999
Project Duration:: Feb 2026 - Jun 2026
Business Type:: Automotive
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Cobalt Auto Group Pte Ltd is a Automotive business in Singapore. As Managing Director, I was responsible for this project on our side and the main contact for HiSoftio.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build the multiplayer features for our existing game.

What services did the company provide for your project?

End-to-end Game Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Would happily work with them again

Nathan Martin / Founder & CEO | Jun 26, 2026

HiSoftio did an excellent job for us. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. I would recommend HiSoftio to anyone looking for a dependable Web Development partner.

Project summary

HiSoftio was brought in to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 8 months.

Overall Rating 4.5
Quality 4.0
Schedule 5.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $150,000 to $499,999
Project Duration:: Oct 2025 - Jun 2026
Business Type:: Nonprofit & NGO
Location:: Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder & CEO at Northgate Community Network. We operate in Nonprofit & NGO and most of our customers are in and around Gold Coast, Australia.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a customer portal where clients can log in, track orders and download invoices.

What services did the company provide for your project?

Web Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. HiSoftio asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Strong Technical Skills and a Very Responsive Mobile App Development Team

Fatima Al Nuaimi / IT Manager | Jun 09, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since. Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with HiSoftio to rebuild our existing mobile app, which had poor reviews and frequent crashes. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 6-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Apr 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: Sharjah, UAE

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Oakline Therapeutics FZ-LLC is a Pharmaceuticals & Biotechnology business in Sharjah, UAE. As IT Manager, I was responsible for this project on our side and the main contact for HiSoftio.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

We compared three or four agencies. HiSoftio asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Great Experience With HiSoftio on Our Game Development Project

Laura Koch / Founder | May 22, 2026

We were very happy with how this project went. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

HiSoftio was brought in to port our game to new platforms and improve performance. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 4 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Apr 2026
Business Type:: Healthcare
Location:: Hamburg, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Healthcare company based in Hamburg, Germany. I'm the Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to port our game to new platforms and improve performance, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end Game Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. HiSoftio asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Healthcare clients before.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Easy to work with and very transparent on timelines and cost

Carlos Sullivan / Owner | May 01, 2026

HiSoftio did good work for us, and we would use them again. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The Game Development work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing. I would recommend HiSoftio to anyone looking for a dependable Game Development partner.

Project summary

We hired HiSoftio to develop a casual mobile game from concept to launch. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 6 months from kickoff to launch.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: $150,000 to $499,999
Project Duration:: Sep 2025 - Mar 2026
Business Type:: Telecommunications
Location:: Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Owner at Greenfield Communications LLC, a Telecommunications company based in Tampa, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to develop a casual mobile game from concept to launch before our busy season.

What services did the company provide for your project?

Game Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Telecommunications and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable Game Development partner.

Professional Game Development Team, Smooth Delivery From Start to Finish

Amanda Brooks / Director | Apr 28, 2026

We were happy with the final result. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since. A couple of milestones slipped by a week or so, mostly around testing.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired HiSoftio to develop a casual mobile game from concept to launch. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 5 months.

Overall Rating 4.0
Quality 4.0
Schedule 3.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Game Development
Project Cost:: Less than $10,000
Project Duration:: Sep 2025 - Feb 2026
Business Type:: Telecommunications
Location:: Portland, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Keystone Networks Inc is a Telecommunications business in Portland, USA. As Director, I was responsible for this project on our side and the main contact for HiSoftio.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a casual mobile game from concept to launch.