Professional IT Managed Services Team, Smooth Delivery From Start to Finish
Honestly, this was one of the smoothest projects we have run with an outside team. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
We launched on schedule and have not had any major issues since. We would definitely work with them again.
Project summary
Hippo CMMS was brought in to manage our servers, backups and helpdesk. They worked alongside our in-house team, which mostly handled business requirements and testing. We worked together for around 8 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $500,000+
- Project Duration:
- Dec 2025 - Aug 2026
- Business Type:
- Insurance
- Location:
- Durban, South Africa