A reliable long-term partner for our tech needs
Overall we had a good experience working with HeyNeuron. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
It has made a real difference to how our team works day to day. We had to follow up a few times on smaller bug fixes after launch. We would definitely work with them again.
Project summary
We engaged HeyNeuron to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 3 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Mar 2026 - Jun 2026
- Business Type:
- Energy & Utilities
- Location:
- Dallas, USA