Helix Software

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Details

Founded:: 2020
Hourly Rates:: Undisclosed
Employees:: 2 - 9
Ratings:: 4.2 9 Reviews

Industries Served

Pharmaceuticals & Biotechnology Retail & E-commerce Events & Event Management Food & Beverage Energy & Utilities Automotive Healthcare Logistics & Supply Chain Real Estate

Where We Specialize

22% Sitecore

Sitecore 22%

AI Development 19%

Ionic 17%

Bot Development 14%

Web Development 11%

Software Development 8%

Mobile App Development 7%

Financial 2%

Industry Expertise

Insurance100%

Typical Project Size

43% Midmarket Business

40% Enterprise

17% Small Business

About

Businesses looking for a reliable technology partner often consider Helix Software. Helix Software focuses on Web Development. Its team includes 2 - 9 specialists working across design, development, and delivery. The team is based in Villavicencio, Colombia. Overall, Helix Software is one of the options worth shortlisting for a technology project.

Helix Software Reviews

4.2 9 Reviews

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Exceeded our expectations on quality and communication

Hannah Ahmed / CEO | Oct 14, 2026

We were very happy with how this project went. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We are already seeing better numbers than before the project. I would recommend Helix Software to anyone looking for a dependable AI & Machine Learning partner.

Project summary

Helix Software was brought in to automate document data extraction that our team was doing by hand. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The project took roughly 4 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Apr 2026 - Aug 2026
Business Type:: Pharmaceuticals & Biotechnology
Location:: Leeds, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bluepeak Bio Ltd is a Pharmaceuticals & Biotechnology business in Leeds, UK. As CEO, I was responsible for this project on our side and the main contact for Helix Software.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mainly AI & Machine Learning. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Helix Software asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Pharmaceuticals & Biotechnology clients before.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Honest advice and solid execution

Mitch Smith / Co-Founder & CTO | Sep 05, 2026

I would rate this engagement highly on almost every front. They shared working builds regularly, so we could test early and give feedback before things were locked in. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since. I would recommend Helix Software to anyone looking for a dependable Software Development partner.

Project summary

Our company worked with Helix Software to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 7 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Jul 2026
Business Type:: Retail & E-commerce
Location:: Perth, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Co-Founder & CTO at Pinecrest Brands, a Retail & E-commerce company based in Perth, Australia. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to build a custom operations platform to replace the spreadsheets and email threads we were running the business on.

What services did the company provide for your project?

End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Helix Software asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Retail & E-commerce clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Professional AI & Machine Learning Team, Smooth Delivery From Start to Finish

Ben Barker / Founder | Jul 31, 2026

Helix Software did good work for us, and we would use them again. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. We would definitely work with them again.

Project summary

We hired Helix Software to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 7 months.

Overall Rating 4.0
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Nov 2025 - Jun 2026
Business Type:: Events & Event Management
Location:: Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder at Maple Events Ltd, a Events & Event Management company based in Reading, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

We needed to add an AI chatbot to our support site that answers questions from our help docs, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Quality work, a little slower than we planned

Priya Carter / CEO | Jul 17, 2026

The final product works well for us, although the process could have been smoother. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day. A couple of milestones slipped by a week or so, mostly around testing. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Helix Software to add an AI chatbot to our support site that answers questions from our help docs. The work covered requirements, design, development, testing and launch support. The engagement ran for about 5 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - May 2026
Business Type:: Food & Beverage
Location:: Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the CEO at Harborview Kitchen, a Food & Beverage company based in Nashville, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Food & Beverage clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Good work overall, with a few bumps along the way

Lerato van der Merwe / Managing Director | May 28, 2026

We got a good result in the end, but the road there had a few bumps. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

It has made a real difference to how our team works day to day. We had to follow up a few times on smaller bug fixes after launch.

We would definitely work with them again.

Project summary

We hired Helix Software to develop a scheduling and dispatch tool for our field team. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 5-month engagement.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: Less than $10,000
Project Duration:: Nov 2025 - Apr 2026
Business Type:: Energy & Utilities
Location:: Durban, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Energy & Utilities company based in Durban, South Africa. I'm the Managing Director and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to develop a scheduling and dispatch tool for our field team, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Software Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Solid delivery, though timelines needed some pushing

Carlos Hughes / Program Manager | Apr 05, 2026

We got a good result in the end, but the road there had a few bumps. Their project manager kept things organised and was quick to flag anything that might affect the timeline. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

We hired Helix Software to build iOS and Android apps for our customers, including booking, payments and push notifications. The work covered requirements, design, development, testing and launch support. The engagement ran for about 9 months.

Overall Rating 3.5
Quality 3.5
Schedule 3.5
Project Cost 3.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jun 2025 - Mar 2026
Business Type:: Automotive
Location:: Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Automotive company based in Nashville, USA. I'm the Program Manager and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build iOS and Android apps for our customers, including booking, payments and push notifications before our busy season.

What services did the company provide for your project?

Mainly Mobile App Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Good value and a team that genuinely cares about the result

Megan Morgan / Project Manager | Mar 15, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Helix Software to build a custom operations platform to replace the spreadsheets and email threads we were running the business on. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 6 months from kickoff to launch.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Feb 2026
Business Type:: Healthcare
Location:: San Diego, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Project Manager at Nimbus Health, a Healthcare company based in San Diego, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build a custom operations platform to replace the spreadsheets and email threads we were running the business on so they could focus on customers.