Good work overall, with a few bumps along the way
We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
The result looks great and performs well, and our internal team found it easy to take over. Documentation at handover was a bit thin and we had to ask for more detail.
If you need a team that communicates well and delivers, they are a good choice.
Project summary
We hired Heap.services to rebuild a slow, outdated web app and move it to a new framework. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 2 months.
- Project Type:
- Web Development
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- May 2026 - Jul 2026
- Business Type:
- Retail & E-commerce
- Location:
- Manchester, UK