Heapinfo Reviews

Great Experience With Heapinfo on Our Mobile App Development Project

Amy Holmes / Founder & CEO | Sep 12, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day. We would definitely work with them again.

Project summary

Our company worked with Heapinfo to rebuild our existing mobile app, which had poor reviews and frequent crashes. The work covered requirements, design, development, testing and launch support. Overall it was a 6-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: Less than $10,000
Project Duration:: Jan 2026 - Jul 2026
Business Type:: Food & Beverage
Location:: Bristol, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Founder & CEO at Keystone Coffee, a Food & Beverage company based in Bristol, UK. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to rebuild our existing mobile app, which had poor reviews and frequent crashes so they could focus on customers.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive Mobile App Development Team

Hui Min Wong / Co-Founder | Sep 09, 2026

Overall we had a good experience working with Heapinfo. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The result looks great and performs well, and our internal team found it easy to take over. We had to follow up a few times on smaller bug fixes after launch.

We would definitely work with them again.

Project summary

Our company worked with Heapinfo to develop a field-staff app with offline mode that syncs back to our main system. The work covered requirements, design, development, testing and launch support. The engagement ran for about 3 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: May 2026 - Aug 2026
Business Type:: Manufacturing
Location:: Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Manufacturing company based in Singapore. I'm the Co-Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a field-staff app with offline mode that syncs back to our main system.

What services did the company provide for your project?

End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

They had relevant experience in Manufacturing and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Dependable UI/UX Design Partner for a Growing Manufacturing Business

Amit Reddy / Co-Founder | Jun 26, 2026

We were happy with the final result. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Feedback from our customers has been very positive so far. A couple of milestones slipped by a week or so, mostly around testing. We would definitely work with them again.

Project summary

We hired Heapinfo to redesign the user experience of our SaaS product. They also took care of integrations with a couple of third-party tools we already used. The engagement ran for about 4 months.

Overall Rating 4.0
Quality 3.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $150,000 to $499,999
Project Duration:: Dec 2025 - Apr 2026
Business Type:: Manufacturing
Location:: Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Manufacturing company based in Kolkata, India. I'm the Co-Founder and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We needed to redesign the user experience of our SaaS product, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Dependable AI & Machine Learning Partner for a Growing Nonprofit & NGO Business

Ella Ngata / Co-Founder & CTO | Jun 16, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We hired Heapinfo to automate document data extraction that our team was doing by hand. The work covered requirements, design, development, testing and launch support. The project took roughly 8 months from kickoff to launch.

Overall Rating 4.5
Quality 4.0
Schedule 4.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: Less than $10,000
Project Duration:: Aug 2025 - Apr 2026
Business Type:: Nonprofit & NGO
Location:: Wellington, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Pioneer Alliance is a Nonprofit & NGO business in Wellington, New Zealand. As Co-Founder & CTO, I was responsible for this project on our side and the main contact for Heapinfo.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I would recommend them and we plan to work with them again.

Reliable AI & Machine Learning Partner That Delivered What They Promised

Oliver Shaw / Head of Digital | Jun 10, 2026

We were very happy with how this project went. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

It has made a real difference to how our team works day to day.

I would recommend Heapinfo to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We engaged Heapinfo to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. Overall it was a 9-month engagement.

Overall Rating 4.5
Quality 5.0
Schedule 4.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $150,000 to $499,999
Project Duration:: Aug 2025 - May 2026
Business Type:: Healthcare
Location:: Birmingham, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Healthcare company based in Birmingham, UK. I'm the Head of Digital and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.

What services did the company provide for your project?

AI & Machine Learning, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable AI & Machine Learning partner.

Exceeded our expectations on quality and communication

Jessica Ramirez / CEO | May 12, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Their project manager kept things organised and was quick to flag anything that might affect the timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in.

The AI & Machine Learning work has already made a noticeable difference — tasks that used to take hours now take minutes. I would recommend Heapinfo to anyone looking for a dependable AI & Machine Learning partner.

Project summary

We partnered with Heapinfo to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 3 months.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $10,000 to $49,999
Project Duration:: Dec 2025 - Mar 2026
Business Type:: Education
Location:: Raleigh, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Bridgewater Education LLC is a Education business in Raleigh, USA. As CEO, I was responsible for this project on our side and the main contact for Heapinfo.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to add an AI chatbot to our support site that answers questions from our help docs before our busy season.

What services did the company provide for your project?

AI & Machine Learning, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Education clients before.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

Customer feedback has been positive, and we have seen better engagement since going live.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Honest advice and solid execution

Pooja Reddy / Marketing Director | May 09, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over. We would definitely work with them again.

Project summary

We engaged Heapinfo to automate document data extraction that our team was doing by hand. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 9-month engagement.

Overall Rating 5.0
Quality 5.0
Schedule 4.5
Project Cost 5.0
Willing To Refer 5.0

Project Type:: AI & Machine Learning
Project Cost:: $50,000 to $149,999
Project Duration:: Jun 2025 - Mar 2026
Business Type:: Manufacturing
Location:: Noida, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Marketing Director at Ironwood Components Pvt Ltd. We operate in Manufacturing and most of our customers are in and around Noida, India.

What specific problem or business challenge led you to hire this company?

We needed to automate document data extraction that our team was doing by hand, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Heapinfo Delivered a Quality Mobile App Development Solution on Time

Ashley Sullivan / Managing Director | Mar 29, 2026

Heapinfo did an excellent job for us. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We are already seeing better numbers than before the project. Overall, a team we trust and plan to keep working with.

Project summary

Heapinfo was brought in to develop a field-staff app with offline mode that syncs back to our main system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

Overall Rating 5.0
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $10,000 to $49,999
Project Duration:: Aug 2025 - Jan 2026
Business Type:: Media & Entertainment
Location:: Phoenix, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Managing Director at Harborview Studios LLC, a Media & Entertainment company based in Phoenix, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to develop a field-staff app with offline mode that syncs back to our main system so they could focus on customers.