Good results, communication improved as the project went on
We got a good result in the end, but the road there had a few bumps. They were upfront about what was realistic within our budget, which helped us prioritise the right features. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.
The UI/UX Design work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.
Project summary
We hired Hatchtechs UK to redesign the user experience of our SaaS product. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 2-month engagement.
- Project Type:
- UI/UX Design
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- May 2026 - Jul 2026
- Business Type:
- Financial Services
- Location:
- Chicago, USA