Great team to work with — professional, responsive and reliable
I would rate this engagement highly on almost every front. They shared working builds regularly, so we could test early and give feedback before things were locked in. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.
The result looks great and performs well, and our internal team found it easy to take over. Overall, a team we trust and plan to keep working with.
Project summary
Hat Factory Design was brought in to add subscriptions and a better checkout to our existing store. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 7 months.
- Project Type:
- E-commerce Development
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Sep 2025 - Apr 2026
- Business Type:
- Human Resources
- Location:
- Bristol, UK
