Details
| Founded: | 2014 |
|---|---|
| Hourly Rates: | $150 - $199 |
| Employees: | 10 - 49 |
| Avg. Project Cost: | $25,000+ |
| Ratings: |
4.3
7 Reviews
|
Industries Served
Information Technology
Travel & Hospitality
Nonprofit & NGO
Mining & Metals
Real Estate
Automotive
Logistics & Supply Chain
About
HackNCraft is the leading mobile app development company in NYC. They leverage proprietary technology and broad technical expertise to push the limits of digital technology for themselves and for their clients. Their technical expertise is awesome but more powerful is their willingness to help and problem solve.
HackNCraft Reviews
4.3
7 Reviews
Resolved a network fault at 2am before a single person walked into the office
Larissa Nogueira / Chief Digital Officer | Mar 31, 2026Looking back, the thing that stands out most is how uneventful the whole project was. Technology projects of this size tend to generate their share of fire drills and awkward escalation calls. This one really didn't. Issues got flagged early enough that they never became incidents, scope changes went through an actual process instead of a tense phone call, and risks were tracked rather than just hoped away. That kind of quiet competence is unusual in my experience, and it made the whole thing feel easier on our end than I know it was on theirs.
Project summary
We hold vendors to the same standard our own clients hold us to, so the bar for this engagement was never going to be low. We needed a partner comfortable being measured against it.
| 4.5 Overall Rating |
| 4.5 Quality |
| 5.0 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | IT Managed Services |
|---|---|
| Project Cost: | $50,000 to $149,999 |
| Project Duration: | Jul 2025 - Jan 2026 |
| Business Type: | Information Technology |
|---|---|
| Location: | Porto Alegre, Brazil |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Chief Digital Officer at Serra Tech SA I oversee technology spend and delivery across our Information Technology operations out of Porto Alegre, Brazil. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The IT Managed Services investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
Mainly IT Managed Services, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their IT Managed Services approach was specific rather than generic, backed by actual reference projects in Information Technology — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Porto Alegre, Brazil and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
On time and inside the approved budget. Their estimating was notably accurate — they'd broken the work down in enough detail during discovery that the forecast held up the whole way through, instead of drifting with every small change. We had exactly one change request, and it was for scope we added ourselves.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the IT Managed Services work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Information Technology looking for real IT Managed Services depth paired with actual delivery discipline should have this team near the top of their list.
Built for real-world constraints, not just for how it would read in a pitch deck
Konstantin Bauer / Leiter Digitalisierung | Mar 10, 2026We handed this team an aggressive deadline, a genuinely complicated scope, and a client-side team on our end that was stretched thin and slow to respond at times. They handled all of it without complaint. When they needed something from us they asked precisely and on time. When they didn't, they just kept moving. The project still landed on schedule despite our side being the weaker link for a good chunk of it, which tells you something about how they operate under pressure.
Project summary
Dynamic pricing had been run manually for years. We knew the revenue upside was real but had no in-house way to build the models and wire them into the booking engine.
| 4.5 Overall Rating |
| 4.5 Quality |
| 5.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Blockchain Development |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Jun 2025 - Dec 2025 |
| Business Type: | Travel & Hospitality |
|---|---|
| Location: | Munich, Germany |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Bauer Industrie GmbH, a growth-stage Travel & Hospitality company based in Munich, Germany. My role as Leiter Digitalisierung covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Regulation in our Travel & Hospitality segment shifted and the compliance deadline came from the regulator, not from us. The scale of the Blockchain Development changes required justified bringing in a specialist rather than pulling our internal team off the product roadmap to handle it.
What services did the company provide for your project?
Mainly Blockchain Development, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Munich, Germany and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
On time and inside the approved budget. Their estimating was notably accurate — they'd broken the work down in enough detail during discovery that the forecast held up the whole way through, instead of drifting with every small change. We had exactly one change request, and it was for scope we added ourselves.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Blockchain Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
Their instinct for never losing the business goal in the middle of technical decisions. I've worked with technically strong teams before who lose that thread once things get complicated. This team kept every architectural call tied back to the outcome we'd actually agreed to, which made the harder trade-off conversations a lot easier.
Would you recommend this company to others, and would you work with them again?
Yes — though I'll add that they're not the cheapest option out there and they're selective about what they take on. If price is your main filter, look elsewhere. If you need a partner you can trust with a serious Blockchain Development program in Travel & Hospitality and expect them to actually deliver against the brief, this is the team.
Custom build that quietly replaced three separate off-the-shelf tools we were juggling before
Griffin Ashcombe / Managing Director, Tech | Mar 06, 2026We handed this team an aggressive deadline, a genuinely complicated scope, and a client-side team on our end that was stretched thin and slow to respond at times. They handled all of it without complaint. When they needed something from us they asked precisely and on time. When they didn't, they just kept moving. The project still landed on schedule despite our side being the weaker link for a good chunk of it, which tells you something about how they operate under pressure.
Project summary
This project had a board-facing deadline tied to a wider strategic push. We needed a partner who'd treat that date like it was their own problem, not just ours.
| 4.0 Overall Rating |
| 3.5 Quality |
| 4.0 Schedule |
| 3.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Software Development |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Oct 2025 - Feb 2026 |
| Business Type: | Nonprofit & NGO |
|---|---|
| Location: | San Francisco, USA |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Ridgeline Capital Partners is a Nonprofit & NGO business headquartered in San Francisco, USA. As Managing Director, Tech I'm responsible for the whole technology agenda — infrastructure, product, and how we pick vendors. Every decision we make on the technology side has to tie back to a clear business case before it gets approved.
What specific problem or business challenge led you to hire this company?
A competitor move forced our hand and compressed a roadmap item we'd planned for the following year. The Software Development investment we'd scheduled twelve months out suddenly needed to happen in six, and building it internally in that window wasn't realistic.
What services did the company provide for your project?
Mainly Software Development, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
A peer in the Nonprofit & NGO space had used them for something similar in Software Development and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, Software Development depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Nonprofit & NGO experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between San Francisco, USA and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Software Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes — though I'll add that they're not the cheapest option out there and they're selective about what they take on. If price is your main filter, look elsewhere. If you need a partner you can trust with a serious Software Development program in Nonprofit & NGO and expect them to actually deliver against the brief, this is the team.
Designed around how our users actually behave, not the persona slide we'd been assuming
Marc-Antoine Girard / VP of Innovation | Feb 14, 2026We had proposals in hand ranging from roughly half to well over double what we eventually paid this team. What set their proposal apart wasn't the price — it was that the number matched what they actually delivered, almost line for line. I've been burned before by proposals that were really just opening offers in a negotiation that continues throughout the project. That wasn't the case here, and I don't say that lightly.
Project summary
Our internal engineering capacity was fully committed to keeping existing systems running, with no room for a build of this size. An outside partner with the right depth was really our only option.
| 4.0 Overall Rating |
| 3.5 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | UI/UX Design |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Aug 2025 - Jan 2026 |
| Business Type: | Mining & Metals |
|---|---|
| Location: | Montreal, Canada |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Laurier Tech Partners, a growth-stage Mining & Metals company based in Montreal, Canada. My role as VP of Innovation covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Regulation in our Mining & Metals segment shifted and the compliance deadline came from the regulator, not from us. The scale of the UI/UX Design changes required justified bringing in a specialist rather than pulling our internal team off the product roadmap to handle it.
What services did the company provide for your project?
Full UI/UX Design delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
Their instinct for never losing the business goal in the middle of technical decisions. I've worked with technically strong teams before who lose that thread once things get complicated. This team kept every architectural call tied back to the outcome we'd actually agreed to, which made the harder trade-off conversations a lot easier.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Mining & Metals network, both times to people facing UI/UX Design problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Launched at a 4.6 store rating with no critical bugs reported in the first two weeks
Tanner Ridgeway / VP of Operations Technology | Jan 11, 2026What actually moved the needle wasn't their ability to follow a spec — any competent team can do that. It was their willingness to push back when a requirement didn't make sense, explain clearly why, and help us decide on something better instead. That extra layer of judgment took the final product past what we'd actually asked for and closer to what we genuinely needed, which isn't always the same thing.
Project summary
Buyer behavior had gone fully digital-first and our search experience had quietly become a liability. It needed to match the quality of the listings it was supposed to represent.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.5 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Game Development |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Apr 2025 - Dec 2025 |
| Business Type: | Real Estate |
|---|---|
| Location: | Salt Lake City, USA |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Summit Line Logistics, a growth-stage Real Estate company based in Salt Lake City, USA. My role as VP of Operations Technology covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly Game Development, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their Game Development approach was specific rather than generic, backed by actual reference projects in Real Estate — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Real Estate experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Salt Lake City, USA and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Attribution questions we'd given up asking are now answerable in a single dashboard
Bartosz Nowicki / Head of Development | Jan 05, 2026The easiest thing to praise is the technical output itself — solid test coverage, a deployment pipeline that just works, documentation that people actually reference instead of ignoring. But what I keep coming back to is the number of conversations we haven't had to have since launch. No 2am incident calls. No emergency patches. No post-mortems about what went sideways. That absence is really the whole pitch, if you ask me.
Project summary
Our connected vehicle platform needed to handle telemetry from a growing EV fleet while also managing over-the-air update rollouts, and nothing off the shelf handled both well.
| 4.5 Overall Rating |
| 5.0 Quality |
| 5.0 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Digital Marketing |
|---|---|
| Project Cost: | Less than $10,000 |
| Project Duration: | Sep 2025 - Dec 2025 |
| Business Type: | Automotive |
|---|---|
| Location: | Kraków, Poland |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Head of Development at Wełna Software Sp zoo I oversee technology spend and delivery across our Automotive operations out of Kraków, Poland. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
The core of it was Digital Marketing, though their involvement grew to include technical consulting during discovery that meaningfully sharpened our own requirements. They also took full ownership of the third-party integration work, which had been a coordination headache on past projects, and just handled it themselves.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Automotive experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Professional throughout. The project manager always had a clear view of the critical path and flagged changes to it honestly, without spin. The one significant scope change we made mid-project went through a clean process — fairly priced, clearly documented, and absorbed without knocking the rest of the timeline off course.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Delivered exactly what the brief asked for, then kept improving past that point anyway
Delphine Rousseau / Director of Platform Engineering | Jan 04, 2026Our stakeholder list for this project included board members, operations leads, compliance, and end users, all with wildly different levels of technical fluency and different definitions of success. Managing that mix well is genuinely hard, and this team did it better than any vendor we've worked with. They shifted register depending on who they were talking to without ever dumbing down the substance, kept expectations honest the whole way through, and delivered something each group could point to as meeting their own bar. That range is rare.
Project summary
Warehouse errors were becoming visible to clients, not just internal reporting. A modernized WMS was already the agreed direction internally — we just needed someone to actually build it.
| 4.5 Overall Rating |
| 4.5 Quality |
| 5.0 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | AR/VR Development |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Sep 2025 - Dec 2025 |
| Business Type: | Logistics & Supply Chain |
|---|---|
| Location: | Vancouver, Canada |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
I run technology for Pacific Crest Ventures, a growth-stage Logistics & Supply Chain company based in Vancouver, Canada. My role as Director of Platform Engineering covers product engineering, platform operations, and our vendor relationships. We'd hit a point where our internal capacity just couldn't keep pace with what the roadmap demanded.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Full AR/VR Development delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
Proactive and well-calibrated. Technical detail for the engineering side, plain summaries for the steering group, and risk flags that came with a proposed fix attached rather than just a problem statement. The biweekly sprint reviews kept our stakeholders in the loop without requiring them to sit in on every working session.
Did the company deliver the project on time and within your expected budget?
On time and inside the approved budget. Their estimating was notably accurate — they'd broken the work down in enough detail during discovery that the forecast held up the whole way through, instead of drifting with every small change. We had exactly one change request, and it was for scope we added ourselves.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
FAQ
Frequently Asked Questions
Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.
HackNCraft typically covers the standard range of software development work — mobile apps, web platforms, custom internal tools, UI/UX design, cloud infrastructure, AI integrations, and larger enterprise builds. Its core focus areas include Mobile App Development, UI-UX Design and Web Development.
HackNCraft has delivered projects across a range of different industries, including Government & Public Sector, Legal Services, Information Technology, Energy & Utilities, Media & Entertainment and Nonprofit & NGO.
Generally, yes — companies like HackNCraft tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, it has experience across industries such as Government & Public Sector, Legal Services, Information Technology, Energy & Utilities, Media & Entertainment and Nonprofit & NGO, and it has been operating since 2014.
Like most established software teams, HackNCraft typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and it has experience across industries such as Government & Public Sector, Legal Services, Information Technology, Energy & Utilities, Media & Entertainment and Nonprofit & NGO.
Usually, yes — a dedicated developer arrangement is a common option with firms like HackNCraft, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, it has experience across industries such as Government & Public Sector, Legal Services, Information Technology, Energy & Utilities, Media & Entertainment and Nonprofit & NGO, and it has been operating since 2014.
Most companies structured like HackNCraft give you a choice between a fixed-price contract, a dedicated team arrangement, or time-and-materials billing, so you can pick whichever lines up with your budget and how well-defined your scope already is. For context, it has experience across industries such as Government & Public Sector, Legal Services, Information Technology, Energy & Utilities, Media & Entertainment and Nonprofit & NGO, and its listed capabilities span Mobile App Development, UI-UX Design and Web Development.
Plenty of modern software teams, HackNCraft included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, it has experience across industries such as Government & Public Sector, Legal Services, Information Technology, Energy & Utilities, Media & Entertainment and Nonprofit & NGO, and its listed capabilities span Mobile App Development, UI-UX Design and Web Development.
Most professional shops, including HackNCraft, expect to sign a Non-Disclosure Agreement before getting into specifics — it's a fairly standard ask and a reasonable one to make before sharing anything sensitive. For context, its listed capabilities span Mobile App Development, UI-UX Design and Web Development, and its typical hourly rate is around $150 - $199.
HackNCraft isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.
The most reliable route is giving HackNCraft a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Government & Public Sector, Legal Services, Information Technology, Energy & Utilities, Media & Entertainment and Nonprofit & NGO, and it reports a team size of 10 - 49 professionals.
