Good work overall, with a few bumps along the way
We got a good result in the end, but the road there had a few bumps. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.
The IT Managed Services work has already made a noticeable difference — tasks that used to take hours now take minutes. A couple of milestones slipped by a week or so, mostly around testing.
Overall, a team we trust and plan to keep working with.
Project summary
We engaged GYBT to manage our servers, backups and helpdesk. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 7 months.
- Project Type:
- IT Managed Services
- Project Cost:
- $50,000 to $149,999
- Project Duration:
- Feb 2026 - Sep 2026
- Business Type:
- Telecommunications
- Location:
- Charlotte, USA