Exceeded our expectations on quality and communication
Grow did good work for us, and we would use them again. They shared working builds regularly, so we could test early and give feedback before things were locked in. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
It has made a real difference to how our team works day to day. We had to follow up a few times on smaller bug fixes after launch. If you need a team that communicates well and delivers, they are a good choice.
Project summary
We hired Grow to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 9 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Dec 2025 - Sep 2026
- Business Type:
- Telecommunications
- Location:
- Sydney, Australia
