Solid AI & Machine Learning Work With Clear Communication Throughout
Overall we had a good experience working with Groove. Their project manager kept things organised and was quick to flag anything that might affect the timeline. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.
Since launch, everything has been stable and our team has adapted to it quickly. Estimates on a few features were optimistic and those took longer than planned. We are already discussing the next phase with them.
Project summary
We partnered with Groove to add an AI chatbot to our support site that answers questions from our help docs. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 9 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Oct 2025 - Jul 2026
- Business Type:
- Human Resources
- Location:
- London, UK
