Solid AI & Machine Learning Work With Clear Communication Throughout
Overall we had a good experience working with Grandiose. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
The result looks great and performs well, and our internal team found it easy to take over. A couple of milestones slipped by a week or so, mostly around testing. Happy to recommend them.
Project summary
Grandiose was brought in to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 2 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $500,000+
- Project Duration:
- Feb 2026 - Apr 2026
- Business Type:
- Nonprofit & NGO
- Location:
- Durban, South Africa