Strong Technical Skills and a Very Responsive AI & Machine Learning Team
The project went well overall. They shared working builds regularly, so we could test early and give feedback before things were locked in. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.
We are already seeing better numbers than before the project. We had to follow up a few times on smaller bug fixes after launch. Overall, a team we trust and plan to keep working with.
Project summary
We engaged Gintic Tech to add an AI chatbot to our support site that answers questions from our help docs. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 5 months.
- Project Type:
- AI & Machine Learning
- Project Cost:
- $150,000 to $499,999
- Project Duration:
- Apr 2026 - Sep 2026
- Business Type:
- Government & Public Sector
- Location:
- Jaipur, India