Ghost Lab

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Details

Founded:
2015
Hourly Rates:
$100 - $149 / hr
Employees:
10 - 49
Avg. Project Cost:
$100,000+
Ratings:
4.6 9 Reviews

Services

  • Mobile App Development
  • Web Development
  • UI-UX Design
  • Custom Software Development
  • Web Design

Industries Served

Insurance Healthcare Government & Public Sector Fashion & Apparel Mining & Metals Environmental Services Pharmaceuticals & Biotechnology

Where We Specialize

21% Web Development
Web Development 21%
UI/UX 21%
Software Development 17%
Mobile App Development 15%
IoT Development 12%
Bot Development 7%
Web Design 7%

Industry Expertise

Travel61% Hospitality39%

Typical Project Size

45% Small Business
39% Midmarket Business
16% Enterprise

About

Businesses looking for a reliable technology partner often consider Ghost Lab. Their core services include UI/UX Design. The company operates with a team of 10 - 49 professionals. Clients can expect pricing around $100 - $149/hr, with projects averaging about $40,000. This profile is a starting point — reach out to Ghost Lab directly to discuss project specifics.

Ghost Lab Reviews

4.6 9 Reviews
Submit Review

Dependable Web Development Partner for a Growing Insurance Business

Jonas Richter / Head of Engineering | Aug 09, 2026

We were happy with the final result. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

The Web Development work has already made a noticeable difference — tasks that used to take hours now take minutes. Estimates on a few features were optimistic and those took longer than planned.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We hired Ghost Lab to rebuild a slow, outdated web app and move it to a new framework. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 4 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2026 - Jul 2026
Business Type:
Insurance
Location:
Frankfurt, Germany

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Engineering at Copper Leaf Assurance GmbH. We operate in Insurance and most of our customers are in and around Frankfurt, Germany.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild a slow, outdated web app and move it to a new framework before our busy season.
What services did the company provide for your project?
Web Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Ghost Lab asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Great team to work with — professional, responsive and reliable

Mark Patel / Founder | Jul 29, 2026

Our experience with Ghost Lab was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Feedback from our customers has been very positive so far. We are already discussing the next phase with them.

Project summary

We engaged Ghost Lab to run user research and create new designs for our mobile app. The work covered requirements, design, development, testing and launch support. Overall it was a 9-month engagement.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
Less than $10,000
Project Duration:
Oct 2025 - Jul 2026
Business Type:
Healthcare
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Kinetic Wellness is a Healthcare business in Tampa, USA. As Founder, I was responsible for this project on our side and the main contact for Ghost Lab.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to run user research and create new designs for our mobile app so they could focus on customers.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Honest advice and solid execution

Noah Chen / CEO | Jul 22, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

We are already seeing better numbers than before the project. We would definitely work with them again.

Project summary

We hired Ghost Lab to run user research and create new designs for our mobile app. Their team handled planning, development and QA, with our product owner signing off each milestone. We worked together for around 4 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - May 2026
Business Type:
Government & Public Sector
Location:
Montreal, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Lakeshore Civic Solutions Inc is a Government & Public Sector business in Montreal, Canada. As CEO, I was responsible for this project on our side and the main contact for Ghost Lab.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to run user research and create new designs for our mobile app before our busy season.
What services did the company provide for your project?
Mainly UI/UX Design. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Government & Public Sector clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable UI/UX Design partner.

Delivered on time and stayed involved after launch

Chris Foster / IT Manager | Jul 14, 2026

Overall we had a good experience working with Ghost Lab. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. We dealt with the same core team throughout, so we did not have to keep re-explaining things. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline.

We launched on schedule and have not had any major issues since. Documentation at handover was a bit thin and we had to ask for more detail.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Ghost Lab to build a design system so our product looked consistent across screens. The project was split into milestones, with a working build shared at the end of each one. We worked together for around 6 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
UI/UX Design
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - May 2026
Business Type:
Fashion & Apparel
Location:
Nashville, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Fashion & Apparel company based in Nashville, USA. I'm the IT Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build a design system so our product looked consistent across screens so they could focus on customers.
What services did the company provide for your project?
End-to-end UI/UX Design — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Ghost Lab asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Fashion & Apparel clients before.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Easy to work with and very transparent on timelines and cost

Jack Stewart / Managing Director | Jun 11, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They shared working builds regularly, so we could test early and give feedback before things were locked in. They were upfront about what was realistic within our budget, which helped us prioritise the right features.

The result looks great and performs well, and our internal team found it easy to take over.

Overall, a team we trust and plan to keep working with.

Project summary

We engaged Ghost Lab to connect our equipment to a cloud dashboard so we could monitor it remotely. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 4 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
$10,000 to $49,999
Project Duration:
Jan 2026 - May 2026
Business Type:
Mining & Metals
Location:
Gold Coast, Australia

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Mining & Metals company based in Gold Coast, Australia. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to connect our equipment to a cloud dashboard so we could monitor it remotely before our busy season.
What services did the company provide for your project?
IoT Development, plus QA and some consulting on how to structure the project.
Why did you choose this company over other providers you considered?
They had relevant experience in Mining & Metals and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Better than we expected. They pointed out a few things we had not thought about.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Reliable Web Development Partner That Delivered What They Promised

Maya Wilson / Head of Digital Transformation | Jun 07, 2026

Our experience with Ghost Lab was really positive from start to finish. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

We launched on schedule and have not had any major issues since.

I would recommend Ghost Lab to anyone looking for a dependable Web Development partner.

Project summary

We engaged Ghost Lab to rebuild a slow, outdated web app and move it to a new framework. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 9-month engagement.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Jul 2025 - Apr 2026
Business Type:
Environmental Services
Location:
Ottawa, Canada

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Head of Digital Transformation at Greenfield Recycling Inc. We operate in Environmental Services and most of our customers are in and around Ottawa, Canada.
What specific problem or business challenge led you to hire this company?
We needed to rebuild a slow, outdated web app and move it to a new framework, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Web Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Environmental Services and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Great Experience With Ghost Lab on Our Mobile App Development Project

Marcus Ng / Owner | Apr 03, 2026

Ghost Lab did an excellent job for us. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far.

We would definitely work with them again.

Project summary

Ghost Lab was brought in to rebuild our existing mobile app, which had poor reviews and frequent crashes. They worked alongside our in-house team, which mostly handled business requirements and testing. Overall it was a 3-month engagement.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
Less than $10,000
Project Duration:
Dec 2025 - Mar 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Owner at Oakline Pharma Pte Ltd, a Pharmaceuticals & Biotechnology company based in Singapore. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to rebuild our existing mobile app, which had poor reviews and frequent crashes.
What services did the company provide for your project?
Mobile App Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Ghost Lab asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Professional team that made a complex project feel manageable

Amanda Morgan / Founder | Mar 25, 2026

I would rate this engagement highly on almost every front. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. If you need a team that communicates well and delivers, they are a good choice.

Project summary

Our company worked with Ghost Lab to develop a field-staff app with offline mode that syncs back to our main system. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 5 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Mobile App Development
Project Cost:
$10,000 to $49,999
Project Duration:
Sep 2025 - Feb 2026
Business Type:
Fashion & Apparel
Location:
Chicago, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Swift Apparel Inc is a Fashion & Apparel business in Chicago, USA. As Founder, I was responsible for this project on our side and the main contact for Ghost Lab.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a field-staff app with offline mode that syncs back to our main system before our busy season.
What services did the company provide for your project?
End-to-end Mobile App Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Fashion & Apparel and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Strong Technical Skills and a Very Responsive IoT Development Team

Thabo Nkosi / Co-Founder | Mar 12, 2026

Ghost Lab did an excellent job for us. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

We launched on schedule and have not had any major issues since.

We would definitely work with them again.

Project summary

Ghost Lab was brought in to build firmware and a companion app for a smart device we were launching. Their team handled planning, development and QA, with our product owner signing off each milestone. The engagement ran for about 4 months.

  • Overall Rating 5.0
  • Quality 4.5
  • Schedule 5.0
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
IoT Development
Project Cost:
Less than $10,000
Project Duration:
Oct 2025 - Feb 2026
Business Type:
Healthcare
Location:
Johannesburg, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Co-Founder at Atlas Medical (Pty) Ltd, a Healthcare company based in Johannesburg, South Africa. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build firmware and a companion app for a smart device we were launching so they could focus on customers.
What services did the company provide for your project?
IoT Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Healthcare and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.
FAQ

Frequently Asked Questions

Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.

It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 10 - 49 professionals, Ghost Lab can scale resources based on project urgency.

What tends to set Ghost Lab apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2015, the company has built a track record of delivering projects across various industries.

Like most established software teams, Ghost Lab typically sticks around post-launch for ongoing maintenance — bug fixes, performance tuning, security patching, new feature work, and general technical support. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and its typical hourly rate is around $100 - $149.

Usually, yes — a dedicated developer arrangement is a common option with firms like Ghost Lab, where you get engineers working exclusively on your project as an extension of your in-house team rather than as a separate outsourced unit. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has been operating since 2015.

Plenty of modern software teams, Ghost Lab included, now build real AI and machine learning features — chatbots, predictive models, computer vision, and automation that goes beyond simple rule-based scripts. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has been operating since 2015.

Ghost Lab isn't necessarily limited to one region and may take on clients across several countries, depending on market demand and business partnerships.

It's a common line of work for a company like Ghost Lab — multi-tenant architecture, subscription billing hooked up properly, and cloud-native deployment built for a product meant to scale as a service rather than a one-off build. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has been operating since 2015.

Ghost Lab generally runs something close to a standard structured process — requirements gathering, UI/UX design, development in agile sprints, QA testing along the way, deployment, and support once it's live. For context, its listed capabilities span Custom Software Development, Mobile App Development, UI-UX Design, Web Design and Web Development, and it has experience across industries such as Advertising & Marketing, Real Estate, Agriculture and Manufacturing.

The most reliable route is giving Ghost Lab a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Advertising & Marketing, Real Estate, Agriculture and Manufacturing, and its typical hourly rate is around $100 - $149.
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