Genocus Tech Services Pvt Ltd

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Details

Founded:
2022
Hourly Rates:
Undisclosed
Employees:
10 - 49
Ratings:
4.2 10 Reviews

Industries Served

Gaming & Gambling Fashion & Apparel Aerospace & Defense Travel & Hospitality Pharmaceuticals & Biotechnology Telecommunications Insurance

Where We Specialize

20% AI Development
AI Development 20%
Mobile App Development 16%
Virtual Reality 15%
Bot Development 13%
Web Development 11%
Game Development 10%
Software Development 8%
Ruby on Rails 7%

Industry Expertise

Retail100%

Typical Project Size

38% Enterprise
35% Small Business
27% Midmarket Business

About

Genocus Tech Services Pvt Ltd works with clients to plan, build, and ship digital products. Genocus Tech Services Pvt Ltd focuses on E-commerce Development and Web Development for clients in industries such as Retail & E-commerce. The company operates with a team of 10 - 49 professionals. The team is based in Ramanathapuram, India. This gives a quick snapshot of what to expect when working with Genocus Tech Services Pvt Ltd.

Genocus Tech Services Pvt Ltd Reviews

4.2 10 Reviews
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Would happily work with them again

Ella Wilson / Owner | Oct 03, 2026

Genocus Tech Services Pvt Ltd did good work for us, and we would use them again. Their project manager kept things organised and was quick to flag anything that might affect the timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

Since launch, everything has been stable and our team has adapted to it quickly. Their team changed one developer midway, which slowed things down for a couple of weeks.

Happy to recommend them.

Project summary

We engaged Genocus Tech Services Pvt Ltd to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
Less than $10,000
Project Duration:
Apr 2026 - Sep 2026
Business Type:
Gaming & Gambling
Location:
Auckland, New Zealand

Questions & Answers

Please describe your company, your role, and the industry you operate in.
Harborview Gaming Ltd is a Gaming & Gambling business in Auckland, New Zealand. As Owner, I was responsible for this project on our side and the main contact for Genocus Tech Services Pvt Ltd.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to add an AI chatbot to our support site that answers questions from our help docs.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable AI & Machine Learning partner.

Great Experience With Genocus Tech Services Pvt Ltd on Our AI & Machine Learning Project

Lauren Ramirez / Project Manager | Sep 21, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. They were upfront about what was realistic within our budget, which helped us prioritise the right features. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far.

Happy to recommend them.

Project summary

We hired Genocus Tech Services Pvt Ltd to add an AI chatbot to our support site that answers questions from our help docs. They also took care of integrations with a couple of third-party tools we already used. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 5.0
  • Quality 5.0
  • Schedule 4.5
  • Project Cost 5.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Mar 2026 - Aug 2026
Business Type:
Fashion & Apparel
Location:
Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Fashion & Apparel company based in Minneapolis, USA. I'm the Project Manager and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
End-to-end AI & Machine Learning — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
We compared three or four agencies. Genocus Tech Services Pvt Ltd asked the best questions and had good reviews from past clients.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Fashion & Apparel clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Solid Game Development Work With Clear Communication Throughout

Hui Min Lim / Co-Founder | Sep 09, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building.

Feedback from our customers has been very positive so far. Estimates on a few features were optimistic and those took longer than planned.

Happy to recommend them.

Project summary

Genocus Tech Services Pvt Ltd was brought in to build the multiplayer features for our existing game. The project was split into milestones, with a working build shared at the end of each one. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 3.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
Less than $10,000
Project Duration:
Feb 2026 - Jul 2026
Business Type:
Aerospace & Defense
Location:
Singapore

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Co-Founder at Greenfield Aerospace Pte Ltd. We operate in Aerospace & Defense and most of our customers are in and around Singapore.
What specific problem or business challenge led you to hire this company?
We needed to build the multiplayer features for our existing game, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Game Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Good value and a team that genuinely cares about the result

Tyler Hayes / Managing Director | Jun 26, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Feedback from our customers has been very positive so far. Their team changed one developer midway, which slowed things down for a couple of weeks. We would definitely work with them again.

Project summary

Genocus Tech Services Pvt Ltd was brought in to add an AI chatbot to our support site that answers questions from our help docs. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 3 months.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
AI & Machine Learning
Project Cost:
$50,000 to $149,999
Project Duration:
Feb 2026 - May 2026
Business Type:
Travel & Hospitality
Location:
Tampa, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Travel & Hospitality company based in Tampa, USA. I'm the Managing Director and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to add an AI chatbot to our support site that answers questions from our help docs so they could focus on customers.
What services did the company provide for your project?
AI & Machine Learning, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
How easy they were to work with. They were responsive, honest and genuinely interested in our success.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Harsh Shah / Operations Manager | May 26, 2026

I would rate this engagement highly on almost every front. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

We launched on schedule and have not had any major issues since.

Overall, a team we trust and plan to keep working with.

Project summary

Our company worked with Genocus Tech Services Pvt Ltd to build the multiplayer features for our existing game. The work covered requirements, design, development, testing and launch support. The project took roughly 6 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.0
  • Schedule 4.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$50,000 to $149,999
Project Duration:
Nov 2025 - May 2026
Business Type:
Pharmaceuticals & Biotechnology
Location:
Kolkata, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Operations Manager at Riverbend Therapeutics Pvt Ltd, a Pharmaceuticals & Biotechnology company based in Kolkata, India. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We had tried to do this internally and it stalled. We needed specialists to build the multiplayer features for our existing game.
What services did the company provide for your project?
Mainly Game Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
They had relevant experience in Pharmaceuticals & Biotechnology and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes. They are a reliable Game Development partner.

Easy to work with and very transparent on timelines and cost

Maria Graham / Senior Engineering Manager | May 16, 2026

Overall we had a good experience working with Genocus Tech Services Pvt Ltd. When we changed our minds on a couple of features halfway through, they handled it without fuss and were clear about the impact on cost and timeline. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time.

It has made a real difference to how our team works day to day. We had to follow up a few times on smaller bug fixes after launch. We are already discussing the next phase with them.

Project summary

We engaged Genocus Tech Services Pvt Ltd to rebuild an internal order management system that had outgrown its original design. The work covered requirements, design, development, testing and launch support. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.5
  • Schedule 4.0
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$500,000+
Project Duration:
Nov 2025 - Apr 2026
Business Type:
Telecommunications
Location:
Seattle, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I work as Senior Engineering Manager at Redwood Telecom. We operate in Telecommunications and most of our customers are in and around Seattle, USA.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to rebuild an internal order management system that had outgrown its original design before our busy season.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Telecommunications clients before.
How was your overall experience with their communication and project management?
Organised and transparent. Their project manager kept the project on track and flagged risks early.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
We can now handle more volume without adding staff, which was the main goal.
What did you like most about working with this company?
That they were proactive — they suggested improvements instead of just doing what was asked.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Great Experience With Genocus Tech Services Pvt Ltd on Our Software Development Project

Nicole Carter / Owner | Apr 21, 2026

I would rate this engagement highly on almost every front. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Feedback from our customers has been very positive so far. We would definitely work with them again.

Project summary

Our company worked with Genocus Tech Services Pvt Ltd to rebuild an internal order management system that had outgrown its original design. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 9 months from kickoff to launch.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Software Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Mar 2026
Business Type:
Aerospace & Defense
Location:
Atlanta, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.
I'm the Owner at Pinecrest Aerospace, a Aerospace & Defense company based in Atlanta, USA. I look after our technology and work closely with outside partners on bigger projects.
What specific problem or business challenge led you to hire this company?
We needed to rebuild an internal order management system that had outgrown its original design, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
End-to-end Software Development — from requirements and design through to deployment and a support period afterwards.
Why did you choose this company over other providers you considered?
They had relevant experience in Aerospace & Defense and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Aerospace & Defense clients before.
How was your overall experience with their communication and project management?
Very responsive. We usually heard back the same day, even with the time difference.
Did the company deliver the project on time and within your expected budget?
It was delivered on time, and the final invoice matched the original estimate.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I would recommend them and we plan to work with them again.

Quality work, a little slower than we planned

Lucy Hughes / Co-Founder | Apr 15, 2026

Overall the project was a success, though it was not without some challenges. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They were upfront about what was realistic within our budget, which helped us prioritise the right features. We dealt with the same core team throughout, so we did not have to keep re-explaining things.

It has made a real difference to how our team works day to day. Their team changed one developer midway, which slowed things down for a couple of weeks. Overall, a team we trust and plan to keep working with.

Project summary

We engaged Genocus Tech Services Pvt Ltd to develop a casual mobile game from concept to launch. Their team handled planning, development and QA, with our product owner signing off each milestone. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 3.5
  • Quality 3.5
  • Schedule 3.5
  • Project Cost 4.0
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$150,000 to $499,999
Project Duration:
Oct 2025 - Mar 2026
Business Type:
Insurance
Location:
Manchester, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Insurance company based in Manchester, UK. I'm the Co-Founder and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our existing setup was holding us back. We wanted to develop a casual mobile game from concept to launch before our busy season.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
They had relevant experience in Insurance and their proposal was the clearest of the ones we received.
How clearly did the company understand your requirements and business goals?
They understood our goals quickly, partly because they had worked with Insurance clients before.
How was your overall experience with their communication and project management?
Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.
Did the company deliver the project on time and within your expected budget?
Yes, on time and within budget.
What tangible results or business impact have you seen since the project was completed?
Customer feedback has been positive, and we have seen better engagement since going live.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Professional Web Development Team, Smooth Delivery From Start to Finish

Vikram Mehta / Director of Technology | Mar 13, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. We dealt with the same core team throughout, so we did not have to keep re-explaining things. The team asked a lot of questions early on, which felt slow at first but meant there were very few surprises later.

The result looks great and performs well, and our internal team found it easy to take over. Happy to recommend them.

Project summary

We hired Genocus Tech Services Pvt Ltd to build a customer portal where clients can log in, track orders and download invoices. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 2 months.

  • Overall Rating 4.5
  • Quality 4.5
  • Schedule 4.5
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Web Development
Project Cost:
$500,000+
Project Duration:
Dec 2025 - Feb 2026
Business Type:
Insurance
Location:
Pune, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Insurance company based in Pune, India. I'm the Director of Technology and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
We needed to build a customer portal where clients can log in, track orders and download invoices, and we didn't have the in-house capacity to do it ourselves.
What services did the company provide for your project?
Mainly Web Development. They also helped with the technical planning and a few integrations with our existing tools.
Why did you choose this company over other providers you considered?
Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
It is still early, but the numbers are trending in the right direction and the system has been stable.
What did you like most about working with this company?
The consistency. Same team, same standard, from the first week to the last.
Would you recommend this company to others, and would you work with them again?
Yes, I've already recommended them to a couple of people I know.

Genocus Tech Services Pvt Ltd Delivered a Quality Game Development Solution on Time

Naledi Botha / VP of Engineering | Jan 08, 2026

Overall we had a good experience working with Genocus Tech Services Pvt Ltd. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

It has made a real difference to how our team works day to day. Estimates on a few features were optimistic and those took longer than planned.

If you need a team that communicates well and delivers, they are a good choice.

Project summary

We partnered with Genocus Tech Services Pvt Ltd to build the multiplayer features for our existing game. They worked alongside our in-house team, which mostly handled business requirements and testing. The project took roughly 5 months from kickoff to launch.

  • Overall Rating 4.0
  • Quality 4.0
  • Schedule 4.0
  • Project Cost 4.5
  • Willing To Refer 5.0
Project Type:
Game Development
Project Cost:
$50,000 to $149,999
Project Duration:
Jun 2025 - Nov 2025
Business Type:
Pharmaceuticals & Biotechnology
Location:
Cape Town, South Africa

Questions & Answers

Please describe your company, your role, and the industry you operate in.
We're a mid-sized Pharmaceuticals & Biotechnology company based in Cape Town, South Africa. I'm the VP of Engineering and I oversaw the project from start to finish.
What specific problem or business challenge led you to hire this company?
Our team was spending too much time on manual work. The goal was to build the multiplayer features for our existing game so they could focus on customers.
What services did the company provide for your project?
Game Development, including planning, development, testing and launch support.
Why did you choose this company over other providers you considered?
A colleague recommended them, and our first calls confirmed they understood what we needed.
How clearly did the company understand your requirements and business goals?
Well. There were a couple of points we had to clarify early on, but after that they were spot on.
How was your overall experience with their communication and project management?
Communication was good overall and improved further once we settled into a routine.
Did the company deliver the project on time and within your expected budget?
Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.
What tangible results or business impact have you seen since the project was completed?
Our team saves several hours a week, and we have had very few issues since launch.
What did you like most about working with this company?
Their attention to detail and the quality of the final product.
Would you recommend this company to others, and would you work with them again?
Definitely. We have already started talking about the next phase.
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