Gate City Media & Designs

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Details

Founded:: 2008
Hourly Rates:: Undisclosed
Employees:: 2 - 9
Ratings:: 4.6 9 Reviews

Industries Served

Gaming & Gambling Information Technology Energy & Utilities Fashion & Apparel Manufacturing Automotive Nonprofit & NGO Food & Beverage

Where We Specialize

13% E-commerce Development

E-commerce Development 13%

Software Development 12%

Web Design 11%

Mobile App Development 10%

Implementation Services 10%

Web Development 8%

IoT Development 8%

Virtual Reality 7%

AI Development 6%

UI/UX 5%

Game Development 3%

Progressive Web App 3%

No Code/ Low Code 3%

Salesforce Development 1%

Industry Expertise

Retail44% Hospitality39% Travel17%

Typical Project Size

43% Enterprise

34% Midmarket Business

23% Small Business

About

Gate City Media & Designs works with clients to plan, build, and ship digital products. Gate City Media & Designs focuses on UI/UX Design and E-commerce Development for clients in industries such as Retail & E-commerce. With 2 - 9 people on staff, Gate City Media & Designs can take on projects of varying size. Their home base is Greensboro, NC. This profile is a starting point — reach out to Gate City Media & Designs directly to discuss project specifics.

Gate City Media & Designs Reviews

4.6 9 Reviews

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Reliable CRM Development Partner That Delivered What They Promised

Heather Carter / General Manager | Sep 20, 2026

We were happy with the final result. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. They took the time to understand our business before suggesting anything, which we appreciated after previous agencies jumped straight into building. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. There were some early misunderstandings on requirements that took a few rounds to sort out. We would definitely work with them again.

Project summary

Gate City Media & Designs was brought in to migrate our sales team to a new CRM and set up automation. Scope included discovery workshops, development in two-week sprints and a short support period after launch. We worked together for around 7 months.

Overall Rating 4.0
Quality 4.0
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: CRM Development
Project Cost:: $50,000 to $149,999
Project Duration:: Jan 2026 - Aug 2026
Business Type:: Gaming & Gambling
Location:: Denver, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the General Manager at Pinecrest Interactive LLC, a Gaming & Gambling company based in Denver, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to migrate our sales team to a new CRM and set up automation before our busy season.

What services did the company provide for your project?

Mainly CRM Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Gate City Media & Designs asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

It is still early, but the numbers are trending in the right direction and the system has been stable.

What did you like most about working with this company?

How easy they were to work with. They were responsive, honest and genuinely interested in our success.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable CRM Development partner.

Strong Technical Skills and a Very Responsive UI/UX Design Team

Brandon Wallace / Chief Digital Officer | Sep 19, 2026

Our experience with Gate City Media & Designs was really positive from start to finish. Even with the time zone difference, responses usually came the same day and we never felt left in the dark. They shared working builds regularly, so we could test early and give feedback before things were locked in.

Feedback from our customers has been very positive so far. I would recommend Gate City Media & Designs to anyone looking for a dependable UI/UX Design partner.

Project summary

Our company worked with Gate City Media & Designs to run user research and create new designs for our mobile app. Scope included discovery workshops, development in two-week sprints and a short support period after launch. Overall it was a 8-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.5
Willing To Refer 5.0

Project Type:: UI/UX Design
Project Cost:: $500,000+
Project Duration:: Jan 2026 - Sep 2026
Business Type:: Information Technology
Location:: Minneapolis, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

We're a mid-sized Information Technology company based in Minneapolis, USA. I'm the Chief Digital Officer and I oversaw the project from start to finish.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to run user research and create new designs for our mobile app so they could focus on customers.

What services did the company provide for your project?

UI/UX Design, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

Their pricing was fair and they were honest about timelines instead of just telling us what we wanted to hear.

How clearly did the company understand your requirements and business goals?

Very well. They asked a lot of questions upfront and turned our rough ideas into a clear plan.

How was your overall experience with their communication and project management?

Very responsive. We usually heard back the same day, even with the time difference.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional Software Development Team, Smooth Delivery From Start to Finish

Pooja Iyer / Founder | Aug 09, 2026

Honestly, this was one of the smoothest projects we have run with an outside team. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. They were upfront about what was realistic within our budget, which helped us prioritise the right features. The developers were knowledgeable and made a few suggestions that ended up saving us time and money.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

We hired Gate City Media & Designs to develop a scheduling and dispatch tool for our field team. Scope included discovery workshops, development in two-week sprints and a short support period after launch. The engagement ran for about 5 months.

Overall Rating 5.0
Quality 5.0
Schedule 5.0
Project Cost 5.0
Willing To Refer 5.0

Project Type:: Software Development
Project Cost:: Less than $10,000
Project Duration:: Jan 2026 - Jun 2026
Business Type:: Energy & Utilities
Location:: Bengaluru, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I work as Founder at Northgate Energy Pvt Ltd. We operate in Energy & Utilities and most of our customers are in and around Bengaluru, India.

What specific problem or business challenge led you to hire this company?

We had tried to do this internally and it stalled. We needed specialists to develop a scheduling and dispatch tool for our field team.

What services did the company provide for your project?

Mainly Software Development. They also helped with the technical planning and a few integrations with our existing tools.

Why did you choose this company over other providers you considered?

They had relevant experience in Energy & Utilities and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Well. There were a couple of points we had to clarify early on, but after that they were spot on.

How was your overall experience with their communication and project management?

Organised and transparent. Their project manager kept the project on track and flagged risks early.

Did the company deliver the project on time and within your expected budget?

Yes. The only extra cost came from features we added ourselves, and they quoted those fairly.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Professional team that made a complex project feel manageable

Eric Ramirez / Director of IT | Jul 18, 2026

We were very happy with how this project went. The developers were knowledgeable and made a few suggestions that ended up saving us time and money. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

We launched on schedule and have not had any major issues since.

Happy to recommend them.

Project summary

We partnered with Gate City Media & Designs to build custom CRM modules for how our sales process actually works. They worked alongside our in-house team, which mostly handled business requirements and testing. The engagement ran for about 9 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.0
Willing To Refer 5.0

Project Type:: CRM Development
Project Cost:: $500,000+
Project Duration:: Sep 2025 - Jun 2026
Business Type:: Fashion & Apparel
Location:: Boston, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

I'm the Director of IT at Fairway Apparel LLC, a Fashion & Apparel company based in Boston, USA. I look after our technology and work closely with outside partners on bigger projects.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to build custom CRM modules for how our sales process actually works so they could focus on customers.

What services did the company provide for your project?

CRM Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

We compared three or four agencies. Gate City Media & Designs asked the best questions and had good reviews from past clients.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Communication was good overall and improved further once we settled into a routine.

Did the company deliver the project on time and within your expected budget?

Mostly. One milestone slipped by about a week, but the final delivery was on schedule and the budget held.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

That they were proactive — they suggested improvements instead of just doing what was asked.

Would you recommend this company to others, and would you work with them again?

Yes. They are a reliable CRM Development partner.

A reliable long-term partner for our tech needs

Sneha Desai / VP of Engineering | Jun 19, 2026

We were very happy with how this project went. They shared working builds regularly, so we could test early and give feedback before things were locked in. Their project manager kept things organised and was quick to flag anything that might affect the timeline.

Since launch, everything has been stable and our team has adapted to it quickly. Happy to recommend them.

Project summary

We partnered with Gate City Media & Designs to build a customer portal where clients can log in, track orders and download invoices. The work covered requirements, design, development, testing and launch support. The project took roughly 8 months from kickoff to launch.

Overall Rating 4.5
Quality 4.5
Schedule 5.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Web Development
Project Cost:: $50,000 to $149,999
Project Duration:: Aug 2025 - Apr 2026
Business Type:: Manufacturing
Location:: Ahmedabad, India

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Copper Leaf Components is a Manufacturing business in Ahmedabad, India. As VP of Engineering, I was responsible for this project on our side and the main contact for Gate City Media & Designs.

What specific problem or business challenge led you to hire this company?

Our existing setup was holding us back. We wanted to build a customer portal where clients can log in, track orders and download invoices before our busy season.

What services did the company provide for your project?

Web Development, plus QA and some consulting on how to structure the project.

Why did you choose this company over other providers you considered?

A colleague recommended them, and our first calls confirmed they understood what we needed.

How clearly did the company understand your requirements and business goals?

They understood our goals quickly, partly because they had worked with Manufacturing clients before.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

It was delivered on time, and the final invoice matched the original estimate.

What tangible results or business impact have you seen since the project was completed?

Our team saves several hours a week, and we have had very few issues since launch.

What did you like most about working with this company?

Their attention to detail and the quality of the final product.

Would you recommend this company to others, and would you work with them again?

Yes, I've already recommended them to a couple of people I know.

Delivered on time and stayed involved after launch

Sam Doyle / Marketing Director | Jun 16, 2026

Our experience with Gate City Media & Designs was really positive from start to finish. We dealt with the same core team throughout, so we did not have to keep re-explaining things. Even with the time zone difference, responses usually came the same day and we never felt left in the dark.

Since launch, everything has been stable and our team has adapted to it quickly. We are already discussing the next phase with them.

Project summary

Our company worked with Gate City Media & Designs to rebuild our existing mobile app, which had poor reviews and frequent crashes. They also took care of integrations with a couple of third-party tools we already used. We worked together for around 7 months.

Overall Rating 4.5
Quality 4.5
Schedule 4.0
Project Cost 4.0
Willing To Refer 5.0

Project Type:: Mobile App Development
Project Cost:: $150,000 to $499,999
Project Duration:: Oct 2025 - May 2026
Business Type:: Automotive
Location:: Reading, UK

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Northgate Mobility Ltd is a Automotive business in Reading, UK. As Marketing Director, I was responsible for this project on our side and the main contact for Gate City Media & Designs.

What specific problem or business challenge led you to hire this company?

We needed to rebuild our existing mobile app, which had poor reviews and frequent crashes, and we didn't have the in-house capacity to do it ourselves.

What services did the company provide for your project?

Mobile App Development, including planning, development, testing and launch support.

Why did you choose this company over other providers you considered?

They had relevant experience in Automotive and their proposal was the clearest of the ones we received.

How clearly did the company understand your requirements and business goals?

Better than we expected. They pointed out a few things we had not thought about.

How was your overall experience with their communication and project management?

Good. Weekly calls, regular updates and a shared board meant we always knew where things stood.

Did the company deliver the project on time and within your expected budget?

Yes, on time and within budget.

What tangible results or business impact have you seen since the project was completed?

We can now handle more volume without adding staff, which was the main goal.

What did you like most about working with this company?

The consistency. Same team, same standard, from the first week to the last.

Would you recommend this company to others, and would you work with them again?

Definitely. We have already started talking about the next phase.

Easy to work with and very transparent on timelines and cost

Andre Fisher / Program Manager | Apr 16, 2026

We were very happy with how this project went. Communication was consistent. We had a weekly call, a shared Slack channel and a project board we could check at any time. We dealt with the same core team throughout, so we did not have to keep re-explaining things. They shared working builds regularly, so we could test early and give feedback before things were locked in.

We are already seeing better numbers than before the project.

Happy to recommend them.

Project summary

We engaged Gate City Media & Designs to customize our CRM and connect it to our website and billing system. The project was split into milestones, with a working build shared at the end of each one. Overall it was a 6-month engagement.

Overall Rating 4.5
Quality 4.5
Schedule 4.5
Project Cost 4.5
Willing To Refer 5.0

Project Type:: CRM Development
Project Cost:: $50,000 to $149,999
Project Duration:: Oct 2025 - Apr 2026
Business Type:: Nonprofit & NGO
Location:: Raleigh, USA

Questions & Answers

Please describe your company, your role, and the industry you operate in.

Trueline Community Network Inc is a Nonprofit & NGO business in Raleigh, USA. As Program Manager, I was responsible for this project on our side and the main contact for Gate City Media & Designs.

What specific problem or business challenge led you to hire this company?

Our team was spending too much time on manual work. The goal was to customize our CRM and connect it to our website and billing system so they could focus on customers.

What services did the company provide for your project?

CRM Development, including planning, development, testing and launch support.