Details
| Founded: | 2000 |
|---|---|
| Hourly Rates: | N/A |
| Employees: | 250 - 499 |
| Avg. Project Cost: | $50,000+ |
| Ratings: |
4.3
7 Reviews
|
Industries Served
Retail & E-commerce
Gaming & Gambling
Education
Construction
Advertising & Marketing
Energy & Utilities
Legal Services
About
Futurice is a new kind of innovation consultancy. They believe that the charming recipe for digital projects is fortunate people, happy clients, and happy users. Their clients span business services, media, automotive & energy, amongst others. The main purpose of their team is to develop a product able to make you profit. They have some extra services of internet marketing and that is unmatched.
Futurice Reviews
4.3
7 Reviews
The return on this investment outpaced the business case we originally approved
Anton Berggren / Chief Technology Officer | May 21, 2026Going in, the integration work was what worried me most. Our systems landscape is messy, a couple of the third-party APIs we depend on are barely documented, and one of those vendors has a well-earned reputation for slow, inconsistent support. This team absorbed all of that. They documented what the upstream providers wouldn't, built in resilience wherever the upstream behavior was flaky, and shipped something that has worked exactly as specified since go-live. I genuinely couldn't have asked for more on that front.
Project summary
Expanding internationally meant we suddenly needed multi-currency, multi-language, and multi-warehouse support that our existing platform simply wasn't architected for.
| 4.0 Overall Rating |
| 4.5 Quality |
| 4.5 Schedule |
| 3.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Embedded Systems Development |
|---|---|
| Project Cost: | $10,000 to $49,999 |
| Project Duration: | Sep 2025 - Mar 2026 |
| Business Type: | Retail & E-commerce |
|---|---|
| Location: | Malmö, Sweden |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Baltic Cloud AB is a Retail & E-commerce business headquartered in Malmö, Sweden. As Chief Technology Officer I'm responsible for the whole technology agenda — infrastructure, product, and how we pick vendors. Every decision we make on the technology side has to tie back to a clear business case before it gets approved.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly Embedded Systems Development, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
A peer in the Retail & E-commerce space had used them for something similar in Embedded Systems Development and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, Embedded Systems Development depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Thoroughly. The requirements document was detailed enough that our own QA team used it directly to build acceptance criteria. Every user story had a clear business reason attached, and nothing was left open to interpretation. That discipline early on paid off through the rest of development and testing.
How was your overall experience with their communication and project management?
Proactive and well-calibrated. Technical detail for the engineering side, plain summaries for the steering group, and risk flags that came with a proposed fix attached rather than just a problem statement. The biweekly sprint reviews kept our stakeholders in the loop without requiring them to sit in on every working session.
Did the company deliver the project on time and within your expected budget?
On time and inside the approved budget. Their estimating was notably accurate — they'd broken the work down in enough detail during discovery that the forecast held up the whole way through, instead of drifting with every small change. We had exactly one change request, and it was for scope we added ourselves.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Embedded Systems Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Retail & E-commerce network, both times to people facing Embedded Systems Development problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Migrated without the outages and rollback drama our first attempt at this produced
Cormac Whelan / VP of Engineering | May 07, 2026This was our fourth agency in three years, and I say that with some embarrassment. Every previous engagement had looked promising on paper and fallen apart somewhere in delivery. What was different here was the sequencing: they spent real time understanding the actual problem before proposing anything, rather than pattern-matching to a solution they already knew how to sell. The build ran to schedule, our own engineers had genuinely positive things to say during handover, and four months into live operation we haven't had a single critical incident. We're already talking about the next phase with them.
Project summary
This project had a board-facing deadline tied to a wider strategic push. We needed a partner who'd treat that date like it was their own problem, not just ours.
| 4.0 Overall Rating |
| 3.5 Quality |
| 4.0 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Cloud Services |
|---|---|
| Project Cost: | $10,000 to $49,999 |
| Project Duration: | May 2025 - Mar 2026 |
| Business Type: | Gaming & Gambling |
|---|---|
| Location: | Cork, Ireland |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Liffey Tech Solutions Ltd is a Gaming & Gambling business headquartered in Cork, Ireland. As VP of Engineering I'm responsible for the whole technology agenda — infrastructure, product, and how we pick vendors. Every decision we make on the technology side has to tie back to a clear business case before it gets approved.
What specific problem or business challenge led you to hire this company?
Regulation in our Gaming & Gambling segment shifted and the compliance deadline came from the regulator, not from us. The scale of the Cloud Services changes required justified bringing in a specialist rather than pulling our internal team off the product roadmap to handle it.
What services did the company provide for your project?
Full Cloud Services delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
The questions they asked during the briefing stage told us most of what we needed to know. Vendors who ask sharp questions during sales tend to bring that same rigor into delivery, and that held up. The technical proposal had real substance, the team was senior from the start, and the pricing was straightforward.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Gaming & Gambling experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Genuinely excellent, especially given the time difference between Cork, Ireland and the delivery team. Written updates were consistent and specific, anything needing a decision got same-day turnaround, and nothing slipped through the cracks across the whole engagement.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Execution matched the proposal on every dimension that actually mattered to us
Roisin Cassidy / VP of Product Engineering | Apr 08, 2026The easiest thing to praise is the technical output itself — solid test coverage, a deployment pipeline that just works, documentation that people actually reference instead of ignoring. But what I keep coming back to is the number of conversations we haven't had to have since launch. No 2am incident calls. No emergency patches. No post-mortems about what went sideways. That absence is really the whole pitch, if you ask me.
Project summary
Our LMS had been designed for a classroom-only world, and two years of declining satisfaction scores made the hybrid-delivery gaps impossible to ignore any longer.
| 4.5 Overall Rating |
| 4.0 Quality |
| 4.5 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Low-Code / No-Code Development |
|---|---|
| Project Cost: | Less than $10,000 |
| Project Duration: | May 2025 - Feb 2026 |
| Business Type: | Education |
|---|---|
| Location: | Belfast, UK |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Silverbrook Digital Ltd has been operating in Education for a while now, headquartered in Belfast, UK. As VP of Product Engineering I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
We had a clear product direction for our next stage of growth in Education, but not the internal engineering depth to actually execute it. The Low-Code / No-Code Development piece specifically needed specialist skills we couldn't realistically hire for on the timeline our business plan demanded.
What services did the company provide for your project?
The scope ran the full Low-Code / No-Code Development lifecycle — discovery, requirements, architecture, development across roughly a dozen sprints, integration testing, performance validation, deployment, and a four-week hypercare window afterward. They also handed over full documentation and ran a knowledge transfer session for our internal team.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
Hard to isolate perfectly given everything else going on in the business, but the numbers we can attribute directly to the Low-Code / No-Code Development work are solid: session duration up, conversion up, error rate down, and our NPS for that touchpoint has moved noticeably. Our account managers say it's coming up positively in client conversations now too.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
Accessibility work broadened our reach and impressed clients we didn't expect it to matter to
Amal Al-Hosani / Head of Digital Strategy | Apr 07, 2026I went into this engagement genuinely skeptical. A previous vendor had left us with a system that technically worked but that nobody trusted, and I wasn't interested in repeating that experience. This team earned trust the slow way — solid discovery documentation, technical proposals that held up under scrutiny, sprints that landed when promised, and ultimately a production system that has simply behaved. I don't open conversations about them with caveats anymore.
Project summary
Years of incremental patches had left us with a platform that technically worked but was quietly holding the business back strategically. A proper rebuild was the agreed way forward.
| 4.0 Overall Rating |
| 4.0 Quality |
| 4.5 Schedule |
| 4.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | UI/UX Design |
|---|---|
| Project Cost: | $150,000 to $499,999 |
| Project Duration: | Jul 2025 - Feb 2026 |
| Business Type: | Construction |
|---|---|
| Location: | Dubai, UAE |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Pearl Coast FinTech is a Construction business headquartered in Dubai, UAE. As Head of Digital Strategy I'm responsible for the whole technology agenda — infrastructure, product, and how we pick vendors. Every decision we make on the technology side has to tie back to a clear business case before it gets approved.
What specific problem or business challenge led you to hire this company?
Regulation in our Construction segment shifted and the compliance deadline came from the regulator, not from us. The scale of the UI/UX Design changes required justified bringing in a specialist rather than pulling our internal team off the product roadmap to handle it.
What services did the company provide for your project?
Mainly UI/UX Design, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We shortlisted five vendors through a structured process. The technical review knocked two out right away. Of the remaining three, this team stood out because their UI/UX Design approach was specific rather than generic, backed by actual reference projects in Construction — not just case studies pulled off a website. The reference calls confirmed everything the proposal claimed.
How clearly did the company understand your requirements and business goals?
Really well, partly because they already had Construction experience that cut down on the amount of context we had to provide. They knew the terminology, asked the right questions, and translated our business requirements into technical specs accurately enough that development barely needed any clarification cycles.
How was your overall experience with their communication and project management?
Proactive and well-calibrated. Technical detail for the engineering side, plain summaries for the steering group, and risk flags that came with a proposed fix attached rather than just a problem statement. The biweekly sprint reviews kept our stakeholders in the loop without requiring them to sit in on every working session.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
The ROI model we took to the board was deliberately conservative. Current performance against that model puts us on track to hit payback well ahead of the eighteen-month target we set. The operational efficiency gains in particular have outpaced the model, partly because the new platform's data quality supports decisions the old system simply couldn't.
What did you like most about working with this company?
Their willingness to just be direct. If our requirements were unclear, they said so. If our priorities contradicted each other, they explained why. If an approach we'd assumed was right actually had real downsides, they told us before we'd committed to it. That kind of honesty is exactly what I look for in a long-term partner.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Construction network, both times to people facing UI/UX Design problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Outperformed our old in-house desk on every SLA metric we track
Fiona McAllister / Chief Technology Officer | Mar 18, 2026The easiest thing to praise is the technical output itself — solid test coverage, a deployment pipeline that just works, documentation that people actually reference instead of ignoring. But what I keep coming back to is the number of conversations we haven't had to have since launch. No 2am incident calls. No emergency patches. No post-mortems about what went sideways. That absence is really the whole pitch, if you ask me.
Project summary
Multi-touch attribution across our media mix was the single most requested capability from clients across our whole portfolio, and we couldn't deliver it without rebuilding the data layer underneath.
| 4.5 Overall Rating |
| 4.5 Quality |
| 4.5 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | IT Managed Services |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Jul 2025 - Feb 2026 |
| Business Type: | Advertising & Marketing |
|---|---|
| Location: | Glasgow, UK |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Highland FinTech Ltd has been operating in Advertising & Marketing for a while now, headquartered in Glasgow, UK. As Chief Technology Officer I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly IT Managed Services, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
A peer in the Advertising & Marketing space had used them for something similar in IT Managed Services and recommended them without hesitation. Our own due diligence backed that up. Domain knowledge, IT Managed Services depth, and a track record of actually delivering — that combination made the decision easy.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
Both, yes. One sprint hit a one-week delay from a third-party API dependency outside anyone's control. The team flagged it three weeks ahead of time, laid out two options, and we picked an approach that clawed the schedule back within the same sprint. That's the kind of foresight that separates real project management from just reacting to problems.
What tangible results or business impact have you seen since the project was completed?
We went live about three months ago. User adoption beat the target we'd set by roughly 20 percent in the first month, and support ticket volume has dropped noticeably since. Features we'd shelved because the old architecture made them too expensive to build are now back on the roadmap.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Yes, no hesitation. I've already referred them twice within my own Advertising & Marketing network, both times to people facing IT Managed Services problems similar to ours. I made those referrals confidently because I know the experience I had was repeatable, not a one-off stroke of luck on our project.
Multiplayer infrastructure held through a launch-day spike we hadn't fully planned for
Agnieszka Zielińska / CTO | Mar 04, 2026Going in, the integration work was what worried me most. Our systems landscape is messy, a couple of the third-party APIs we depend on are barely documented, and one of those vendors has a well-earned reputation for slow, inconsistent support. This team absorbed all of that. They documented what the upstream providers wouldn't, built in resilience wherever the upstream behavior was flaky, and shipped something that has worked exactly as specified since go-live. I genuinely couldn't have asked for more on that front.
Project summary
Our field service system hadn't seen a serious update in years, and a growing technician headcount combined with increasingly complex jobs had exposed every one of its limits.
| 4.5 Overall Rating |
| 4.5 Quality |
| 4.5 Schedule |
| 4.5 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Game Development |
|---|---|
| Project Cost: | $10,000 to $49,999 |
| Project Duration: | Jul 2025 - Feb 2026 |
| Business Type: | Energy & Utilities |
|---|---|
| Location: | Poznań, Poland |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
Bug Tech Studio has been operating in Energy & Utilities for a while now, headquartered in Poznań, Poland. As CTO I sit across both strategic planning and day-to-day technology delivery. We hold our vendors to a high bar because our own clients hold us to one — it's only fair to expect the same discipline from partners.
What specific problem or business challenge led you to hire this company?
Regulation in our Energy & Utilities segment shifted and the compliance deadline came from the regulator, not from us. The scale of the Game Development changes required justified bringing in a specialist rather than pulling our internal team off the product roadmap to handle it.
What services did the company provide for your project?
Full Game Development delivery, with particular depth on the integration and data migration pieces — the riskiest parts of the whole program. On top of that, they kept a dedicated QA person on the project throughout and left our operations team with a proper runbook at handover.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Very well. The discovery phase was more thorough than anything we'd been through with prior vendors. They pushed back on requirements that were vague or contradictory, suggested better alternatives where our own thinking was limited, and produced a spec our internal stakeholders agreed was the clearest version of the product they'd ever seen written down.
How was your overall experience with their communication and project management?
Proactive and well-calibrated. Technical detail for the engineering side, plain summaries for the steering group, and risk flags that came with a proposed fix attached rather than just a problem statement. The biweekly sprint reviews kept our stakeholders in the loop without requiring them to sit in on every working session.
Did the company deliver the project on time and within your expected budget?
Yes to both. I'd quietly built in some contingency given the complexity and the number of integrations involved, and none of it ended up being needed. Delivery landed on the agreed date and the final invoice was within a rounding error of the approved budget — rarer than most people in this industry would admit.
What tangible results or business impact have you seen since the project was completed?
The clearest measure is how the system's actually performing in production. In the four months since go-live we've had zero major incidents, our page performance scores improved across every Core Web Vitals metric, and two enterprise clients who'd previously flagged our old platform's limits during renewal talks signed again without raising it.
What did you like most about working with this company?
The team stayed the same the whole way through. The engineers in the discovery sessions were the same ones who built the system. That continuity matters more than people expect, and you really only notice it when it's missing. Every conversation picked up where the last one left off.
Would you recommend this company to others, and would you work with them again?
Without reservation. We're already in early conversations about a second engagement, and I expect this to turn into a multi-year relationship. Anyone in Energy & Utilities looking for real Game Development depth paired with actual delivery discipline should have this team near the top of their list.
Built data foundations solid enough that we won't need to revisit them for years
Willem Jansen / Chief Technology Officer | Jan 21, 2026Looking back, the thing that stands out most is how uneventful the whole project was. Technology projects of this size tend to generate their share of fire drills and awkward escalation calls. This one really didn't. Issues got flagged early enough that they never became incidents, scope changes went through an actual process instead of a tense phone call, and risks were tracked rather than just hoped away. That kind of quiet competence is unusual in my experience, and it made the whole thing feel easier on our end than I know it was on theirs.
Project summary
Our client portal hadn't been touched since it launched years earlier, and clients had started comparing it unfavorably to competitors' portals in live pitches.
| 4.5 Overall Rating |
| 5.0 Quality |
| 4.5 Schedule |
| 5.0 Project Cost |
| 5.0 Willing To Refer |
| Project Type: | Data & Analytics |
|---|---|
| Project Cost: | $500,000+ |
| Project Duration: | Apr 2025 - Dec 2025 |
| Business Type: | Legal Services |
|---|---|
| Location: | Rotterdam, Netherlands |
Questions & Answers
Please describe your company, your role, and the industry you operate in.
As Chief Technology Officer at Delta Tech BV I oversee technology spend and delivery across our Legal Services operations out of Rotterdam, Netherlands. We're a commercially minded business, so every technology decision gets judged on what it actually contributes to the bottom line, not on how elegant it looks on paper.
What specific problem or business challenge led you to hire this company?
Our previous vendor had maintained this platform for a few years, and the technical debt had piled up to the point where our delivery speed had dropped to a fraction of what it used to be. We needed fresh engineering eyes and an actual plan to deal with the underlying mess.
What services did the company provide for your project?
Mainly Data & Analytics, with some adjacent architecture and QA work folded in. They owned the whole thing from requirements to go-live, including hooking it into four of our existing systems. Not needing a second vendor to cover that ground was genuinely useful, both cost-wise and logistically.
Why did you choose this company over other providers you considered?
We were coming off a failed engagement and went into vendor selection this time with a lot more scrutiny. We asked pointed questions about how they handle scope changes, how they estimate, how they communicate bad news. The answers were specific and consistent across everyone we spoke to on their team, which gave us confidence it wasn't a rehearsed pitch.
How clearly did the company understand your requirements and business goals?
Better than we understood them ourselves, honestly. The workshops they ran surfaced assumptions we'd never questioned and exposed a few requirements that flatly contradicted each other. Sorting that out before development started saved us from what would have been serious rework later.
How was your overall experience with their communication and project management?
The most structured project management I've dealt with from any outside vendor. Sprint planning was tight, acceptance criteria were specific, and retrospectives actually led to changes rather than just being a box to tick. The backlog and risk register were both treated as live tools, not paperwork. I never once had to chase a status update.
Did the company deliver the project on time and within your expected budget?
The project came in on schedule. Budget stayed within the agreed ceiling, including one scope addition we asked for ourselves, which was quoted fairly and handled without disturbing the rest of the timeline. Nothing about the invoice came as a surprise.
What tangible results or business impact have you seen since the project was completed?
The ROI model we took to the board was deliberately conservative. Current performance against that model puts us on track to hit payback well ahead of the eighteen-month target we set. The operational efficiency gains in particular have outpaced the model, partly because the new platform's data quality supports decisions the old system simply couldn't.
What did you like most about working with this company?
What they did after launch. A lot of vendors treat go-live as the finish line. This team treated it as the start of a different phase — the hypercare period was substantial, the documentation held up in practice, and they checked back in at the thirty and ninety day marks to go over production metrics with us unprompted.
Would you recommend this company to others, and would you work with them again?
Absolutely, with one caveat worth mentioning: the value really starts in discovery, so clients who take that phase seriously will get the most out of it. We put real effort in upfront and it clearly paid off in what got delivered.
FAQ
Frequently Asked Questions
Got questions about our specialized technology solutions? We have the answers to help you make informed decisions.
What Futurice charges comes down to a handful of variables — how complex the project is, the number of development hours involved, the tech stack required, team size, and which engagement model you pick. Based on available data, Futurice's typical hourly rate is around N/A.
Futurice has delivered projects across a range of different industries, including Legal Services, Travel & Hospitality, Environmental Services, Energy & Utilities, Advertising & Marketing and Agriculture.
Generally, yes — companies like Futurice tend to work well with startups because of what they typically offer: MVP builds, product strategy input, architecture that can scale later, and dedicated teams that keep costs manageable while still moving fast. For context, its listed capabilities span Internet of Things, Mobile App Development, UI-UX Design, Web Design and Web Development, and it reports a team size of 250 - 499 professionals.
It depends heavily on scope. A lean MVP might be a matter of weeks, while a full enterprise system or a larger digital transformation project can stretch into months once you factor in development, testing, and deployment. With a team of 250 - 499 professionals, Futurice can scale resources based on project urgency.
What tends to set Futurice apart usually comes down to some mix of technical depth, relevant industry experience, how clients describe working with them, their development approach, communication habits, and whether they can actually deliver something that scales. Founded in 2000, the company has built a track record of delivering projects across various industries.
Most businesses reach Futurice through its website, a direct email, or a contact form — any of which works for discussing what you need, booking an initial conversation, or asking for a rough estimate. For context, it has experience across industries such as Legal Services, Travel & Hospitality, Environmental Services, Energy & Utilities, Advertising & Marketing and Agriculture, and its typical hourly rate is around N/A.
When you're weighing up a software partner such as Futurice, it's worth looking past the pitch and checking the portfolio, what past clients say, relevant industry background, technical range, how they communicate, pricing structure, project management style, and what support looks like after launch. For context, it has experience across industries such as Legal Services, Travel & Hospitality, Environmental Services, Energy & Utilities, Advertising & Marketing and Agriculture, and its listed capabilities span Internet of Things, Mobile App Development, UI-UX Design, Web Design and Web Development.
Modernizing legacy software is usually within scope for a firm like Futurice — re-platforming, refactoring old code, and moving things onto current frameworks or cloud infrastructure without necessarily rebuilding everything from zero. For context, it has experience across industries such as Legal Services, Travel & Hospitality, Environmental Services, Energy & Utilities, Advertising & Marketing and Agriculture, and its typical hourly rate is around N/A.
The most reliable route is giving Futurice a clear, specific brief up front — through their website form, a direct email, or a call — since a vague ask tends to get a vague answer back, while a concrete one usually gets a proper estimate. For context, it has experience across industries such as Legal Services, Travel & Hospitality, Environmental Services, Energy & Utilities, Advertising & Marketing and Agriculture, and its listed capabilities span Internet of Things, Mobile App Development, UI-UX Design, Web Design and Web Development.
